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Administration Services Frequently Asked Questions

Administration

  1. How much are Lapel Pins?
  2. How do I purchase City pins?
  3. How long will my order take?

Protocol/Corporate Events/Citizen Recognition

  1. If I know someone that is deserving of recognition, how do I go about having his or her work officially acknowledged by The City of Calgary?
  2. Many communities of ethnic origin celebrate a special day each year. Is there a way to have a flag raised at City Hall as a sign of respect and acknowledgement on that special day?
  3. Who would I call to get advice on corporate protocol and/or hosting?
  4. Why does The City of Calgary have a partnership with the Calgary Booster Club?
  5. How would a group or association request a proclamation from The City of Calgary?

 

Administration

Q:  How much are Lapel pins?

A:  Three pins are available for purchase: the Crest, Flag and Floral pin. Prices are $1.00/pin (GST included) for Adults (age 18 and over); $0.50/pin (GST included) for Children/Youth (age 17 and under). Only cash or cheque will be accepted. Debit or credit cards will not be accepted.

Q:  How do I purchase City pins?

A:  To request pins you can call 311 to place an order.

Q:  How long will my order take?

A:  City Clerk Lapel Pins will be ready in three business days once your order has been placed. You must pick up your order at City Clerk’s Office.

The City Clerk’s Office is at the Municipal Complex (313 7th Avenue SE; Calgary, Alberta); access is located on the south side of the City Hall CTrain platform. Hours of operation are: Monday – Friday, 8:00 a.m. – 4:30 p.m.

For general inquiries, please call 311.


Pins



Protocol/Corporate Events/Citizen Recognition

Q:  If I know someone that is deserving of recognition, how do I go about having his or her work officially acknowledged by The City of Calgary?

A:  In 1994, The City of Calgary established the Calgary Awards to celebrate and recognize outstanding achievements and contributions made by Calgarians.  Each year individuals, corporations, community groups, school and organizations are nominated in 17 different award categories.

There are five main award categories in which a nomination may be submitted: The Community Achievement Awards, The Environmental Achievement Awards, The City of Calgary Signature Award (for international acclaim), The Mayor's Awards for Accessibility and The W.O. Mitchell Book Prize.

Anyone, including individuals, businesses, associations and not-for-profit organizations, schools, school boards and youth could be nominated for an award. All nominees must meet certain criteria to be considered.

The nomination period runs from the beginning of December through to the end of February.

For more information, please send an e-mail to catherine.humeny@calgary.ca, browse the Calgary Awards webpage or call 403-268-4679.

If an individual or group has achieved a level of accomplishment internationally, there is a possibility that a presentation would be made at a Council Meeting to recognize the individual or group.  All requests for this type of recognition should go through Catherine Humeny at 403-268-4679.

Q:  Many communities of ethnic origin celebrate a special day each year. Is there a way to have a flag raised at City Hall as a sign of respect and acknowledgement on that special day?

A:  The City of Calgary will fly flags of nations recognized by the Government of Canada on a recognized national day or an organization banner. The flag or banner, if approved, according to The City’s Flag Policy, would be flown for one day on a flagpole at City Hall. To submit your request for flying a flag, complete the request form. flag raising form

City Clerk's E-mail: catherine.humeny@calgary.ca
The City of Calgary Fax: 403-268-2362
P.O. Box 2100, Stn. M Phone: 403-268-4679
Calgary, AB T2P 2M5

Q:  Who would I call to get advice on corporate protocol and/or hosting?

A:  For hosting and protocol at a domestic (Canadian) level, you can call Catherine Humeny at 403-268-4679.  Contact the International Coordinator for issues relating to hosting and protocol at an international level 403-268-5091.

Q:  Why does The City of Calgary have a partnership with the Calgary Booster Club?

A:  The City of Calgary partnered with the Calgary Booster Club in 1997 to recognize excellence of Calgary athletes, teams and coaches at the national and international level.  For more information on how an athlete, team or coach can be recognized, please call The City of Calgary at 403-268-8881 or the Calgary Booster Club at 403-541-8220.

Q:  How would a group or association request a proclamation from The City of Calgary?

A:  Requests for a proclamation or letter of recognition are to be submitted directly to the Office of the Mayor. To submit a proclamation request, please click on the follow link http://calgary.ca/Mayor/Pages/Request-a-proclamation-or-letter-of-recognition.aspx