- On the Hearing Date
- At the Hearing
- Attendance
- Decisions
- On the Hearing Date
The amount of time required for each hearing will vary, so you will not be assigned a specific time for your hearing. Your Notice of Hearing will indicate the starting time of either a morning or afternoon session; please plan to be present at the time shown on your Notice of Hearing.
When you arrive in the building, check in at the reception counter. You will be directed to the boardroom in which your hearing will take place.
- At the Hearing
Typically, before the first complaint is heard, the Chair will announce the procedure to be followed. When your complaint is called, you may take a seat at the table indicated at the front of the room. You will be asked to present your case first and the Chair will indicate when it's your turn to speak. You may then present your evidence. Be as specific as possible. Ask your questions or make your comments to the Chair, not to other parties or board members.
Then the assessor may question you and present information in defence of the assessment. You will also have a chance to ask questions of the assessor. When all the evidence has been presented, you and the assessor may present final arguments to the Board and summarize your positions.
The Board may ask questions at any time.
- Attendance
We urge you to attend your hearing as your complaint can be made stronger if you are present and available to answer any questions the Board may have. However, if you do not attend the hearing on the date your complaint is scheduled, the hearing will still take place. The information you have submitted to the Board (i.e. written submission/evidence) will be read on your behalf. If this information is not specific and detailed, the complaint may be dismissed. Therefore, it is important to make sure your written submission clearly and fully describes your reasons for disputing the assessment. If clear details are provided, the Board will then hear the assessor's presentation and make its decision based on the information presented.
- Decisions
You will receive written notification of the Board's decision.