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Emergency Management & Business Continuity

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Emergency Management & Business Continuity

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Preparation & response to major emergencies, disasters, & business disruptions

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Emergency Mgmt & Business Continuity

Preparation & response to major emergencies, disasters, & business disruptions


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Service description


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Emergency Management & Business Continuity responds to emergencies that impact Calgary at the municipal level by delivering timely, coordinated information within The City, and businesses, non-profit groups, government agencies, and citizens; in short: we help the city withstand emergencies.

We evaluate and educate on disaster risk, create preparedness networks, coordinate emergency planning and represent public safety. We oversee City business-continuity planning to ensure essential services during and after an emergency, and support regional and national disaster response with Canada Task Force 2, Alberta's disaster response team.

Download the full service plan​​​
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Service performance


ID: 109

Title: City service backup plans analyzed

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Value: 100%

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City service backup plans analyzed100%

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Recovery cost saved by $1 in prevention$6

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Partners informing Disaster Risk Assessment25

Service cost


ID: 112

Title: 2019 Operating budget (net)

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Value: $5.2M

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2019 Operating budget (net)$5.2M

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2019 Capital budget$1.7M

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Operating cost $4.10

per resident

What we heard


You’ve said feeling safe and secure is critical to your wellbeing; you want Calgary resilient to emergencies, disasters and business disruptions. You want your basic needs met in an event, like emergency housing, and want to return to routines more quickly. Our response and recovery efforts, like maintaining essential services helps support these priorities. Businesses in Calgary continue emergency planning, but we have an opportunity to provide more guidance and education to strengthen economic resilience. Our partners also want enhanced emergency training to prepare for, respond to and recover from disasters.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
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Council direction


Under Council’s direction, Emergency Management & Business Continuity advances organizational resilience, including shared approaches to critical resource planning. We’ve partnered with 100 Resilient Cities and the Climate Resilience Strategy to address potential events and continue to foster connections among neighbours to support community preparedness and resiliency. We strive towards increased business continuity and resilience, to ensure Calgary is an attractive place to do business, and work with land use and infrastructure planning to help build complete communities resilient to the impacts of disasters.
Have feedback about this service?

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