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Financial Support

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Financial Support

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Financial Support

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Service description


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Financial Support provides sound financial leadership in planning & budgeting, reporting, measuring City services’ financial performance, and making sure financial plans are followed. We also provide investment management, non-tax revenue billing and collection, and payments for goods and services provided to The City.

​ Download the full service plan​​​
 
 
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Service performance


ID: 133

Title: Invoices paid

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Value: $2B

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Invoices paid$2B

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Journal lines posted6.4M

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Cashier transactions processed142K

Service cost


ID: 136

Title: 2019 Operating budget (net)

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Value: $24.3M

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2019 Operating budget (net)$24.3M

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2019 Capital budget$683K

What we heard


You’ve said that value for your tax investment is a priority. Financial Support is the service line that ensures delivery of municipal services is done in the most effective, efficient, and sustainably financial way possible. City staff say that Financial Support is one of the top internal services that allow us to serve end customers and is essential to day-to-day operations. We’re working on strategic plan to better understand what brings value to our customers. Quality and responsiveness were rated as the top 2 characteristics Financial Support needs to deliver.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
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Council direction


 

In short, a strategic financial partner ensures The City is well run. Council expects our financial position is stewarded, economic assets are safeguarded for long-term sustainability, financial risks are monitored and mitigated, and finance-related acts and legislative requirements are met. Financial Support continues to provide and optimize a disciplined and responsive fiscal framework including guidance, advice, systems, tools and standards to maintain a financially resilient municipal government.

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