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Procurement & Warehousing

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Procurement & Warehousing

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Procurement & Warehousing

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Service description


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Procurement & Warehousing provide procurement, inventory, and warehouse services to The City. We support The City by following public procurement law, trade agreements, and City policy. We support City businesses meeting operational commitments and community outcomes through the delivery of goods and services at appropriate quality and cost.  Considering the political, legal, economic, social, and technological environments and applying supply chain expertise helps The City deliver value on your investment.

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Service performance


ID: 254

Title: Procurement files processed

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Description: in 2017

Value: 2,177

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Procurement files processed2,177

in 2017

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Customer satisfaction93%

Warehouse counter

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Total awarded value$1.2B

in 2017

Service cost


ID: 257

Title: 2019 Operating Budget (net)

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Description:

Value: $8.5M

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2019 Operating Budget (net)$8.5M

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2019 Capital budget$1.9M

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Operating cost$16.50

per resident

What we heard


Our customers have said they value subject matter expertise, creativity, value for money, awareness of customer objectives, and an efficient timeline. They’ve said we provide reliability, product quality, product availability, service in customers' place of work, and openness to collaborate. We can improve our understanding of our customers' challenges and create innovative solutions, as well as process clarity, consistency and efficiency in our service delivery. We continue to work towards making further, positive impacts on environmental, social, and market-led opportunities.

2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
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Council direction


 

Council has directed us to optimize our processes, creating a modern and efficient service focused on innovation, resilience, and continuous improvement. We are to continue to support customers by planning and negotiating prices for commodities to be more resilient to change. We will work with all City businesses to show value for investment, and leverage technology and alternative service delivery to implement simplified, automated, and streamlined processes and procedures.

Have feedback about this service?

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