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Public Transit

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Public Transit

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Safe, effective, reliable and affordable public transportation

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Public Transit

Safe, effective, reliable and affordable public transportation


Back to Our Services

Service description


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Public Transit provides a network of train and bus transportation for citizens and visitors to get from place to place safely, reliably and affordably. We have rapid transit service by bus and C-Train, local bus routes and a support system that keeps customers safe, comfortable and informed.

We connect you with people and places that you care about through a transportation option that is accessible to a variety of ages and abilities and affordable to access. We also provide customer service and information by phone, online, text and app, to help keep you informed, and a robust security service to keep you safe.

Download the full service plan​​​
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Service performance


ID: 266

Title: Projected ridership

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Description: in 2018

Value: 104M

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Projected ridership104M

in 2018

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Customer satisfaction87%

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On-time arrival reliability87%

Service cost


ID: 269

Title: 2019 Operating budget (net)

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Description:

Value: $244M

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2019 Operating budget (net)$244M

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2019 Capital budget$299M

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Operating cost$4.10

per trip

What we heard


You’ve said you want a public transit system that is safe and secure, accessible for all ages and abilities, reliable and comfortable to use. Reliability and safety of service are your top priorities. We’re investing in these to ensure we get you where you need to go, on time, and safely.  
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
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Council direction


Council has directed that Public Transit be a safe and attractive choice for all Calgarians. We’re investing in safety of transit to protect you and our employees. We’re also improving our service in existing, new and developing communities and expanding rapid transit routes to make public transit a better option for more Calgarians.
Have feedback about this service?

Contact 311​​​​​​​​
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