Share this page Print

Taxi, Limousine & Vehicles-for-Hire

180

Taxi, Limousine & Vehicles-for-Hire

Light

Left

Regulates drivers, vehicles & companies to ensure you have a safe ride

True

http://www.calgary.ca/CA/city-manager/PublishingImages/one-calgary/OurServices/HeroBanner/Taxi-Limousine-and-Vehicles-for-Hire_Banner.jpg, https://spprd-authoring.calgary.ca:47443/CA/city-manager/PublishingImages/one-calgary/OurServices/HeroBanner/Taxi-Limousine-and-Vehicles-for-Hire_Banner.jpg

False

Edit Hero/CTA

Taxi, Limousine & Vehicles-for-Hire

Regulates drivers, vehicles & companies to ensure you have a safe ride


Back to Our Services

Service description


​​

Taxi, Limousine & Vehicles-for-Hire regulates drivers, vehicles and companies in the livery industry to meet requirements of the Livery Transport Bylaw. We ensure drivers have the right security checks, qualifications and insurance, and that vehicles have undergone mechanical inspections, so you have a safe ride. 

Livery peace officers ensure compliance and provide education to drivers by assessing complaints and finding resolutions that create fair and safe environments for drivers and passengers.

​​
​​

Service performance


ID: 332

Title: Rides completed

IconClassName:

Description: in 2017

Value: 8.9M

DataTileLink:

LinkTarget: True

ShowOnline: True

SortOrder: 0

Edit data tile item
Rides completed8.9M

in 2017

Edit data tile item
Customer satisfaction89%

Edit data tile item
Private-for-hire vehicles added10K

by 2021

Service cost


ID: 335

Title: 2019 Operating budget (net)

IconClassName:

Description:

Value: $350K

DataTileLink:

LinkTarget: True

ShowOnline: True

SortOrder: 0

Edit data tile item
2019 Operating budget (net)$350K

Edit data tile item
2019 Capital budget$180K

Edit data tile item
Cost per ride$0.50

What we heard


You are satisfied with the Transportation Network Company services and Taxi/Accessible Vehicle services. You value a safe ride, with clear communications, and a professional driver who is courteous and polite.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
​​​

Council direction


Council’s Calgary Transportation Plan outlines a need to offer accessible transportation options. Improvements to our service will ensure fairness and transparency promoting mobility and complementing transportation options by assessing developing trends and engaging stakeholders. We are also looking into recommendations for a fee structure review for transparency, to create alignment between Vehicles-for-Hire and Taxis.
Have feedback about this service?

Contact 311​​​​​​​​
​​​
​​​

 

​​
​​​​​​​