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Glenda Cole, Q.C.

Title: City Solicitor

Areas of focus: Glenda is honoured to serve as City Solicitor for The City of Calgary, as a member of the corporation's Administrative Leadership Team and Senior and Corporate Management Teams, and as a member of the Human Resources Client Council.

She feels privileged to represent the 200 tremendously talented professionals providing legal, security, risk management, claims, issues management, and corporate strategy services to the Mayor and Council, the City Manager, General Managers and Directors, and clients throughout the Corporation.

All members of the Law Department act in the interest of all Calgarians and seek to assist clients in capitalizing on their opportunities and achieving the on time, on budget and within scope delivery of their initiatives, projects or transactions. As the Department's effectiveness is directly related to the timeliness of its involvement in matters, members of the Law Department actively seek out opportunities for the earliest possible engagement in their clients' activities with a view to assisting clients in capitalizing on opportunities, and evaluating and, where possible, mitigating legal, business, financial, security or reputational risk for the corporation.

Career history: Glenda holds a Bachelor of Arts (with distinction) and a Bachelor of Laws from the University of Saskatchewan and a Masters Certificate in Municipal Leadership from the Schulich School of Business at York University. Glenda joined the Law Department in 1987 as an articling student.

In her 28 years with The City, Glenda has been privileged to hold 11 different positions, several of which were outside the Law Department. Glenda believes that the latter provided her with a greatly enhanced appreciation of her clients' business objectives and of the client service that members of the Law Department must provide to ensure that clients continue to seek their advice in a timely manner.

Glenda's responsibilities included service as an Administrative Assistant to The City's Commissioner of Finance and Administration, as the Manager of Marketing and Special Projects in the Assessment Department, as a member of organizational review and information technology system review project teams, as a strategic adviser to a former City Manager, as a real estate and planning lawyer and as Assistant City Solicitor. She was appointed City Solicitor on June 29, 2013, in the middle of the state of local emergency that was declared during the 2013 flood.

Throughout her career Glenda has been a very active volunteer with the Canadian Bar Association (CBA), having served as Chair of the National Municipal Law Section, Chair of the National Sections Council, on the CBA's Board of Directors and Finance Committee and on various conference organizing committees. She has also been involved with the Canadian Corporate Counsel Association (CCCA) and will be co-chairing the CCCA's National Conference in Calgary in April, 2016.

In 2003, Glenda was awarded the CBA's Louis St. Laurent Award recognizing distinguished/exceptional service to the objectives and goals of the CBA and in 2009, she was awarded the CBA's Douglas Miller Award recognizing outstanding dedication and team spirit in her involvement with the CBA. In addition, she has been honoured to receive the Queen Elizabeth II Golden Jubilee Medal for her work with the CBA and the Queen Elizabeth II Diamond Jubilee Medal for her work "creating a family of families" at the Sherbrooke Community Centre in Saskatoon, a long term care facility in which both her mom and dad resided.

Glenda has served on the Steering Committee for the YW's Women of Distinction Dinner and, for five years, on the Board of the Alzheimer Society of Calgary. She is currently a Trustee of the Senator Patrick Burns Memorial Fund.

Along with other project team members, Glenda has been honoured to receive City Star of Excellence awards.

Most recently, in 2014, Glenda received her Queen's Counsel designation from the Province of Alberta. 

Leadership philosophy: Glenda subscribes to the view that "leadership" is not about possessing a title but rather, about the consistent display of behaviours aligned to the corporation's values of individual responsibility and collective accountability. This means that every City employee has the opportunity to be a leader, regardless of position or title.

Glenda has been privileged to work with and be mentored by many leaders throughout the corporation and she is grateful for that experience. She believes that the best leaders consistently demonstrate their passion for what they do, are absolutely consistent in the integrity and professionalism they display in how they provide service and act with compassion in all of their dealings with others. One of the opportunities Glenda most enjoys is mentoring others and seeking out opportunities for them to lead and excel. Glenda is proud to serve a corporation focused on the attributes of character, collaboration, commitment and competence.