Share this page Print


Action Plan is The City's business plan and budget document. It was developed in 2014 for the years 2015-2018. Mid-cycle adjustments to the Action Plan are The City’s response to changes in the local economy and the needs and priorities of citizens.


Mid-Cycle Adjustments Process

On Dec. 18, 2015, Council approved the mid-cycle adjustments process for 2017 and 2018. This process includes five Council Strategic Sessions, which serve as information and decision points for Council.

Mid-cycle adjustment process 


Action Plan Mid-Cycle Adjustments Report

City Council will be making mid-cycle adjustments to The City’s Action Plan starting on November 21, 2016, at 9:30 a.m. in Council Chambers.

Action Plan 2015-2018 Mid-Cycle Adjustments Report (C2016-0863)

The report responds to Council’s direction and builds on the findings of research and engagement conducted through the year. It provides an overall strategy for The City to deliver results and respond to citizens’ needs and priorities through its 2017 and 2018 business plans and budgets.

Citizens and business owners will benefit from initiatives in four broad areas:

  • tax relief,
  • fee relief in a number of areas,
  • investments in selected initiatives targeted at areas of greatest need, and
  • a Capital Investment Plan.

Recognizing the impact of the economic downturn, Council reduced the original 2017 property tax rate increase to 1.5 per cent and will provide a one-time rebate to all property owners to cover that increase. The rebate is being drawn from The City’s reserve funds.

The proposed adjustments include approximately $183.3 million in total benefits that citizens will receive from relief in taxes and fees, savings, and targeted initiatives including:

  • Homeowners, transit riders, recreation users and business owners will benefit from relief in taxes and fees totalling approximately $65.9 million. Additional proposals would offset $35 million in revenue shortfalls.
  • The City is managing our workforce and finding efficiencies so savings have minimal effect on services. Corporate funding sources, savings from operating efficiencies and service reductions will provide a total of $73 million in reductions.
  • Initiatives are being targeted to those who are particularly hard hit by the economic downturn. Increased funding support for community and social programs; community events funding; support for affordable housing and initiatives to support new and existing businesses are proposed at $9 million.

Engagement results and market research

Administration has undertaken extensive research, consultation and citizen engagement to understand how the current economic climate has impacted the wider community and the organization:

  • The public was engaged through a variety of online and in-person methods, including online surveys and engage bus events.
  • A series of workshops were conducted with approximately 100 representatives from community organizations, businesses and City of Calgary departments to better understand the impact of the economy and the economic scenarios on the community.
  • Research on the social impacts of economic downturns was compiled by the University of Calgary, and used to inform targeted initiatives focused on those hit particularly hard by the downturn.
  • Workshops with City subject matter experts were conducted to generate low-cost and no-cost ideas to address emerging needs.

Citizen Satisfaction Research and telephone surveys were undertaken to gain better insight into Calgarians’ point of view on the economy, on quality of life, and City investments. Key themes emerged from the research and have guided Administration’s focus for mid-cycle adjustments for 2017 and 2018:

  • Citizens are more focused on the state of the local economy and less on growth and expanded services, and their willingness to bear property tax and fee increases has dropped.
  • The economic downturn has affected many Calgarians – both individuals and businesses. Your Council and City recognize the impact of the downturn and are taking action to ease taxes and fees to help you and our community. The City remains in a solid financial position.
  • The adjustments continue The City’s response to the economic downturn and expand on the strategy to benefit all Calgarians while targeting support to those most severely affected.

Next steps

The Action Plan Mid-Cycle Adjustments will be discussed at Council starting on November 21, 2016, at 9:30 a.m. in Council Chambers.

  • Verbal submissions from the public will be heard after an opening presentation. 
  • Anyone wishing to address Council may do so for a maximum of five minutes and must bring 35 copies of any materials they wish to have distributed.


Action Plan: What matters to you, matters to us


What's important to you?

Subscribe today to get the latest City of Calgary Action Plan info delivered right to your inbox!


Action Plan Check-in