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Business unit zero-based reviews overview

Zero-based reviews have now been completed or are currently underway in the business units shown below.

Calgary Building Services

The Calgary Building Services (formerly Inspections and Permit Services) Zero-Based Review identified opportunities for improvement. Business cases for improvement in these opportunity areas are expected in November 2016.

Calgary Building Services zero-based review project and status


Fire

The Calgary Fire Department review is now complete. However, the Committee recommended that the report be referred to the SPC on CSPS for public input by November 2015. After that, the report will go to Council for approval of the recommendations.

Fire zero-based review project

Fleet Services

The City’s first zero-based review is now complete. Fleet Services piloted this innovative approach to improve efficiency and effectiveness through the first half of 2012.

Fleet Services zero-based review project

Parks

Inglewood Bird SanctuaryThe Parks ZBR is complete. The recommendations and business cases provided efficiency and effectiveness improvements for the business unit and have been approved by Council.

Parks zero-based review project and final report 

 

Roads

Roads sweeperThe Roads ZBR is now complete. The recommendations and business cases provided efficiency and effectiveness options for improvement and have been approved by Council.

Roads zero-based review project and final report 

 

Transit

C-TrainThe Calgary Transit ZBR is underway and opportunities for in-depth review have been identified. A consultant is currently completing the in-depth review. Recommendations are expected in early 2016.

Calgary Transit zero-based review project and status

 

Water Resources

River and mountainsThe Water Resources ZBR is underway and opportunities for in-depth review have been identified. A consultant will conduct this in-depth review to develop recommendations for efficiency and effectiveness improvements.

Water Resources zero-based review project and status

 

Water Services

ReservoirThe Water Services ZBR is now complete. The recommendations and business cases provided efficiency and effectiveness improvements and have been approved by Council.

Water Services zero-based review project and final report

 

Schedule

2015 ​2016 ​2017 ​2018
​Calgary Transit ​Recreation ​Finance ​Supply
​Water Resources    ​​​​Information Technology ​Facility Management ​Functional review (TBD)
​Inspections and Permit Services ​Law ​​​Environmental and Safety Management ​Functional review (TBD)

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