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Business unit zero-based reviews overview

Zero-based reviews have now been completed or are currently underway in the business units shown below.

Calgary Building Services

The Calgary Building Services (formerly Inspections and Permit Services) Zero-Based Review identified opportunities for improvement. Business cases for improvement in these opportunity areas are expected in November 2016.

Calgary Building Services zero-based review project and status


Fire

The Calgary Fire Department review is now complete. The recommendations and business cases provided efficiency and effectiveness improvements for the business unit and have been approved by Council.

Fire zero-based review project

Fleet Services

The City’s first zero-based review is now complete. Fleet Services piloted this innovative approach to improve efficiency and effectiveness through the first half of 2012.

Fleet Services zero-based review project

Parks

Inglewood Bird SanctuaryThe Parks ZBR is complete. The recommendations and business cases provided efficiency and effectiveness improvements for the business unit and have been approved by Council.

Parks zero-based review project and final report 

 

Recreation

Roads sweeperCalgary Recreation Zero-Based Review began in late 2015. Currently, opportunities for improvements to efficiency and effectiveness are being investigated.

Recreation zero-based review project 

 

Roads

Roads sweeperThe Roads ZBR is now complete. The recommendations and business cases provided efficiency and effectiveness options for improvement and have been approved by Council.

Roads zero-based review project and final report 

 

Transit

C-TrainThe Calgary Transit ZBR is now complete. The recommendations and business cases provided efficiency and effectiveness options for improvement and have been approved by Council.

Transit zero-based review project and status

 

Water Resources

River and mountainsThe Water Resources Zero-Based Review (ZBR) is now complete. The final report with recommendations was presented to Council in October 2016. The recommendations and business cases provided efficiency and effectiveness improvements and have been approved.

Water Resources zero-based review project and status

 

Water Services

ReservoirThe Water Services ZBR is now complete. The recommendations and business cases provided efficiency and effectiveness improvements and have been approved by Council.

Water Services zero-based review project and final report

 

Schedule

2015 ​2016 ​2017 ​2018
​Calgary Transit ​Recreation ​Finance ​Supply
​Water Resources ​​​​Information Technology ​Facility Management ​Functional review (TBD)
​Calgary Building Services ​Law ​​​Environmental and Safety Management ​Functional review (TBD)

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