Share this page Print

Transit zero-based review

Calgary Transit train at a station

Project highlights

The Transit ZBR is now complete. The final report with recommendations was presented to Council in June 2016. Administration expects that the ZBR recommendations approved by Council, once fully implemented, will result in operating cost savings of $4.5 million annually as well as another $5.0 million per year in capital cost avoidance over five years.

In addition, the Priorities and Finance Committee recommended that an additional $2.9 million in potential increases in revenues (through Senior fares) be referred to the Standing Policy Committee on Community Services (Oct 2016) and an additional $1.0 million in potential increases in revenues (through changes in Park and Ride policies) be referred to the Standing Policy on Transportation and Transit (Q1 2018).

Calgary Transit Zero-Based Review Report with Recommendations (PFC2016-0469)

About Calgary Transit

Calgary Transit is the largest, most public facing business unit in The City of Calgary. Calgary Transit is made up of over 3,000 employees including operators, maintenance and office staff. Together, Transit employees work hard to provide Calgarians with safe, accessible and courteous transportation services 365 days a year. Calgary Transit is responsible for operational planning, service design, general operations, transit fleet, safety and security, and cleaning and maintenance of the infrastructure. Ridership for 2014 was 110 million customers.

Services being reviewed include:

  • Provide bus and train service
  • Provide safe and secure transit
  • Provide specialized transit for persons with disabilities (Access Calgary)
  • Customer service and transit planning