Property tax bills were mailed on May 24 and were due June 28. A seven percent (7%) penalty is added July 1 and again on October 1 to any unpaid balance. This means, for every $2,000 in outstanding taxes, it would cost $140 in penalty.
Please note: City Council has approved Mayor Nenshi’s Notice of Motion to waive the penalty charge for late payment of residential and non-residential property taxes until July 12, 2013, due to the flooding emergency in Calgary. Customers must have paid their 2013 property taxes by midnight on July 12, 2013, to avoid a 7% penalty.
**Owners of Non-Residential properties that had not reopened by July 12, 2013, due to the flood emergency in Calgary should contact 311 for penalty information.
To pay your property tax, you have several options:
Tax Installment Payment Plan (TIPP)
The Tax Installment Payment Plan (TIPP) is a monthly installment plan that allows taxpayers to pay their property taxes in equal monthly payments, rather than in a single annual payment. Payment by pre-authorized debit plans are for tax payments only. Application is required. Find out How to Join TIPP. If you are a current Tax Installment Payment Plan (TIPP) participant, no payment is required at this time.
Banks and financial institutions
ATM or in person: Payments can be made at most chartered banks, trust companies, credit unions, and Alberta Treasury Branches. If you pay by ATM, keep your receipt as proof of the date and time of payment. It is important to ensure the roll number you have set up on your bank bill payment menu is the same roll number that appears on your tax bill. The tax roll number is linked to the property not the owner, so if you have moved, your new roll number must be referenced on your bill payment menu.
Internet and phone: Please be aware of your bank's policies regarding the effective date of payment. It is important to ensure the roll number you have set up on your bank bill payment menu is the same roll number that appears on your tax bill. The tax roll number is linked to the property not the owner, so if you have moved your new roll number must be referenced on your bill payment menu.
Your mortgage company: If you pay principal, interest and taxes (PIT) to a mortgage company, the company gets an invoice for your taxes and you receive the original tax bill for your records. The name of the company being invoiced appears on the bill. If you believe you are paying PIT but the mortgage company name does not appear on the bill, contact your mortgage company immediately.
If a mortgage company is named on your bill but the firm is no longer responsible for your tax payment, you are responsible for paying the taxes on or before the due date to avoid penalty.
Municipal Building: The 3rd floor service counter and cashiers services at the Municipal Building re-opened on Tuesday, July 2 for regular business hours. Please access the building using the west entrance (Olympic Plaza side) and follow all instructions, signage and directions.
Municipal Building, 3rd Floor
800 Macleod Tr. S.E. (west entrance, Olympic Plaza side)
Monday – Friday, 8 a.m - 4:30 p.m.
Interac debit card service is available. When using your debit card please be aware of your daily withdrawal limit. You can also pay by cash or cheque, but credit cards are not accepted.
Courier: Couriered payments are accepted at the 3rd Floor, Tax Advisory Service Centre, between 8 a.m. and 4:30 p.m., Monday to Friday (excluding holidays). Please access the building using the west entrance (Olympic Plaza side). Delivery Address:
City of Calgary
3rd Floor Tax Counter
800 Macleod Trail SE
Calgary, Alberta, Canada
- Send a cheque or money order payable to "The City of Calgary." Do not send cash.
- Write your roll number or your property address on the cheque and enclose the return portion of your tax bill.
- Please ensure your cheque is signed and completed accurately, as The City of Calgary is not responsible for errors and/or omissions.
- The effective date of payments mailed to The City of Calgary will be the date of the Canada Post postmark, which must be on or before the due date to avoid late payment penalties.
- If the Canada Post postmark is absent or illegible, the effective date of payment will be the actual date of receipt by The City of Calgary.
- The imprint of a postage meter is not accepted as proof of the date of mailing.
Mail payment to:
The City of Calgary (#8044)
P.O. Box 2405, Station M
Calgary, Alberta, Canada
The City of Calgary will accept post-dated cheques for the payment of property tax, but to avoid penalty, the cheque must be dated with the due date or earlier. Post-dated cheques are accepted by mail or in person at the City Cashier.
Credit card payments
This service is not available for tax payments.
For more property tax information see Property Tax or the Property Tax brochure.