If you are the registered property owner and have a credit on your property tax account you can request a refund.
Submit your request using one of the following methods. You will need to provide:
- your name,
- daytime phone number,
- location address, and
- roll number as shown on your property tax bill.
Call 311: call 403-268-CITY(2489) if calling from outside Calgary.
Secure online form: upload a PDF or JPG file (maximum 2 MB) of the document(s).
Submit property tax document
Mail: Finance & Supply/Tax & Receivable, P.O. Box 2405, Station M, Calgary, AB T2P 3L9 Important: The City of Calgary has been made aware of a possible stoppage of the mail service. We strongly recommend using a different method to request a refund.
In person or by courier: Third Floor, Calgary Municipal Building (City Hall) 800 Macleod Trail S.E., Monday to Friday, 8 a.m. to 4:30 p.m.
24-hour deposit box: located on the east side of the Municipal Building, 801 3 St. S.E.
More property tax information
Contact Property Tax