If the annual property tax bill is not paid by the due date, a property tax reminder notice will be mailed to advise the property owner of the outstanding tax balance, including any accrued penalties.
Proof of payment date
If you believe your payment was made by the due date, please provide receipt/documentation showing the payment date along with the location address and/or property tax roll number.
Accepted proof that payment was made by the due date is:
- Copy of receipt, if payment was made at an ATM.
- Copy of your bank transaction receipt, if payment was made to a bank teller.
- Copy of your bank statement showing the payment date and amount.
Be sure to remove all sensitive information, i.e. your bank account number and bank account balance from your receipts or bank statements.
Proof of payment
If your payment does not appear on your property tax account, please request documentation from your bank indicating the date, amount and property tax roll number associated with your payment. Submit the documentation from your bank, along with the location address and/or property tax roll number.
Submit your proof of payment documentation using one of the following methods:
Secure Online Form: Scan and upload a PDF or JPG file (maximum 2 MB) of your payment documentation.
Submit property tax document
City of Calgary
Tax & Receivables
P.O. Box 2405, Stn. M
Calgary AB T2P 3L9
Important: The City of Calgary has been made aware of a possible stoppage of the mail service. We strongly recommend using a different method to submit your documentation.
Monday – Friday, 8 a.m. - 4:30 p.m.
Third floor, Municipal Building, 800 Macleod Trail S.E.
24-hour Deposit Box: located on the east side of the Municipal Building, 3 Street S.E.
If payment was not made by the due date, the late payment penalty is valid and payment is required. Penalties are cancelled only if payment is late due to City error. Penalties are applied in accordance with Penalty Bylaw 8M2002.
If you believe your taxes were to have been paid by your mortgage company via PIT (principal, interest and taxes), contact your mortgage company. If they are no longer responsible to pay your taxes you become responsible to make payment on or before June 30. The late payment penalty will not be waived.
Paying your reminder notice and avoiding further penalty
In order to avoid further penalties, payment must be made in accordance with the penalty bylaw. For payment options, please see the back of the notice or Property Tax Payment.
To avoid late payment problems in the future, consider joining the Tax Instalment Payment Plan (TIPP).
More property tax information
Property tax home page
Property tax payment options
Contact Property Tax