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Credit provides prompt and accurate credit-worthiness evaluation for all entities requesting credit from the City of Calgary.

To request credit

Complete, print and sign the Credit Application. Submit the application online or by fax.

Submit credit application using secure online form

Scan and upload a PDF or JPG file (maximum 2 MB) of your completed and signed credit application.

Submit credit application

Submit credit application by fax

Scan your completed and signed credit application and fax to 403-268-2311. This method is not recommended as your information is not guaranteed to be secure.

Credit evaluation

The applicant will be advised within 10 working days of the outcome of the credit evaluation.

Successful applicants will be advised of their terms and credit limit.


  • Credit applications are reviewed every two years.
  • Payment is due within 30 days from date of invoice.
  • Interest of 1.5% per month is charged on any unpaid balance.

Contact Credit and Collections

Street Address:​ ​3rd floor, Calgary Municipal Building (City Hall), 800 Macleod Trail S.E.
​Phone: ​403-268-2507
​Fax: ​403-268-2311
​Email: Email Credit and Collections
​Hours of operation: Monday to Friday, 8 a.m. to 4:30 p.m.​​​


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