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Credit provides prompt and accurate credit-worthiness evaluation for all entities requesting credit from The City of Calgary.

Credit application

  1. Complete, print and sign the Credit Application.
  2. Scan and email to Credit and Collections or fax to 403-268-2311.

The applicant will be advised within 10 working days of the outcome of the credit evaluation.

Successful applicants will be advised of their terms and credit limit.


  • Credit applications are reviewed every two years.
  • Payment is due within 30 days from date of invoice.
  • Interest of 1.5% per month is charged on any unpaid balance.

Contact Credit and Collections

Street Address: 3rd floor, Calgary Municipal Building (City Hall), 800 Macleod Trail S.E.​
Phone: 403-268-2507
Fax: 403-268-2311
​Email: Email Credit and Collections
Hours of operation: Monday to Friday, 8 a.m. to 4:30 p.m.​​​


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