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Tax Certificate Requests Instructions

Tax Certificates can be ordered and processed one of two ways:

  1. Directly through the Property Tax division of the Finance business unit and mailed to you via Canada Post or;
  2. Electronically through CITYonline and delivered via email.

If you choose to have the Tax Certificate processed by CITYonline, the cost is $14 and it will be emailed to you the next business day (in most cases). If you choose to have it processed by the Property Tax Division and mailed to you, the cost is $30 and will take 3-5 business days to prepare.

To take advantage of the lower price and quicker turnaround time with CITYonline, you must have an email address and Adobe Acrobat Reader® installed on your PC to enable printing of the Tax Certificate. Adobe Acrobat Reader® can be downloaded free of charge from the Adobe Systems Incorporated® web site.

A link to this web site is provided, for your convenience, on the Tax Certificate Request form. Please note that a sample Tax Certificate is available on the Property Tax Certificate Request form for printer testing purposes. We recommend you test the compatibility of your printer by printing the sample Tax Certificate. If the sample does not print legibly, please do not request processing by CITYonline.

If you are ordering a Tax Certificate to be processed by CITYonline:

    A message will be displayed indicating your request has been received and an Electronic Tax Certificate file will be returned to you within 3-5 business days. The $14.00 charge will be included in your CITYonline monthly invoice, unless you pay using a credit card at time of purchase.

If you are ordering a Tax Certificate to be processed by the Property Tax Division:

    A message will be displayed indicating your request has been received and forwarded to the Tax Division. The $30 charge will be included in your CiITYonline monthly invoice, unless you pay using a credit card at time of purchase.