Share this page Print

Utility Line Assignments

The Utility Line Assignments (ULA) group works directly with utility and telecommunication companies to review and approve utility alignments within The City of Calgary Road/Utility Rights-of-Way. Rights-of-Way (UR/W) agreements are registered against properties to allow installation and access for repairs to authorized utilities or surface features placed within the Rights-of-Way. ULA ensures that the development industry rules and regulations for utility offsets are maintained.

Utility Line Assignments provides the following services:

  • Review and approval for shallow utility alignments, and review of subdivision plans
  • Review of Corporate Planning Applications Group (CPAG) applications (development permits, land use amendments, outline plans, road closures
  • Review and approval of boreholes, back sloping & shoring
  • Tree planting approvals in boulevards (for The City of Calgary's Parks department, and outside applicants)

Customers

  • Shallow utilities
  • City of Calgary departments
  • Engineering consultants
  • Landscape architects
  • Environmental companies
  • Surveyors
  • Citizens

Applying for Line Assignments

All applicants must ensure that they have been added to the "Allowed Applicants list" prior to applying. If you have applied for a ULA approval in the past, you will already have access to the ULA External Submission page. If you are a new applicant and have never applied for a ULA approval in the past, please click on the available download entitled ULA Customer Application Form. Once the form is completed, click the submit button on the bottom of the form and it will be emailed to the ULA group to be added to the "Allowed Applicants list".

Please allow one business day for applicant approval before submitting a request for a Line Assignment. Applicants will receive an email confirmation once they have been approved.

Electronic Applications

Microstation.dgn files are the only digital format accepted for Utility Line Assignments. If you are an approved applicant, you can submit an electronic application on the ULA External Submission page, fill out all required fields, and submit the application. Once the application has been submitted you can check the ULA Submission Queue to determine where your application sits in the queue. Please note the queue is updated every Monday.

A Reference Guide is available for new users, which highlights how to navigate through the web submission system.

Paper Applications

To submit a paper application, the following must be submitted:

  • A cover letter with company name, applicant's name, and contact information, with an explanation as to what is being proposed, and a location of the proposed work (intersection or address, quadrant of city).
  • Three copies of the proposed alignment drawings, to a scale of 1:250, 1:500, or 1:1000
  • Details for any above ground placements (ex. pedestals, pull boxes, transformers, etc.)
  • All proposed features must be tied down with two sets of dimensions from property, and/or lot lines.

Borehole Applications

Applications are required for any surface disturbance to streets, lanes or UR/W as required under the Streets Bylaw. There is currently no fee for this application.

Our group works closely with consultants who are trying to identify and, if necessary, remediate any contamination located within The City of Calgary. All applications for borehole investigations are treated with confidentiality.

All applications must be submitted on The City of Calgary Block Profiles or a similar product of equal scale (1:250, 1:500 or 1:1000 metric). Scanned copies of the block profiles can be obtained through CITYonline. All borehole locations must be indicated on these plans showing two sets of dimensions from boreholes to the adjacent property, and/or lot lines. Boreholes must be a minimum of 2.0m from underground utilities and 7.0m from any overhead lines. Please indicate the maximum number of boreholes you anticipate installing, as the application must be resubmitted each time that you require an additional installation.

Submissions must include the following:

  • A cover letter requesting approval to carry out subsurface investigations within City of Calgary owned Rights-of-Way addressed to Utility Line Assignments – Infrastructure & Information Services (mail code 8026), 800 Macleod Tr. S.E., Calgary, Alberta, T2P 2M5.
  • Detailed cross section, on 8 ½ X 11 paper, of the borehole indicating depth, diameter and capping method for paved or grass area.
  • Six copies of the block profile showing the requested information.

Once this review is complete, a letter will be mailed to you indicating conditions of approval or any revisions required. A copy of this letter is forwarded to Calgary Roads informing them of our approval. This is required for the applicant to obtain an Indemnification Agreement (contact Design Engineer – Calgary Roads 403-268-2156) and an excavation permit (call 3-1-1).

Shoring/Backsloping Applications

An application must be submitted for any surface disturbance to streets, lanes or UR/W's as required under the Streets Bylaw. There is currently no fee for this application.

All shoring/backsloping applications must provide dimensions off of property, and/or lot lines identifying the size of the disturbance, or clearing showing proposed tie-backs. In addition, a detailed cross section must be provided, which clearly shows the property line, and how far out into the Rights-of-Way the disturbance will be, and the depth of the disturbance.

All applications must be submitted on The City of Calgary Block Profiles or a similar product of equal scale (1:250, 1:500 or 1:1000 metric). Scanned images of existing block profiles are available through CITYonline.

Submissions must include the following:

  • A cover letter requesting approval to carry out subsurface investigations within City of Calgary Rights-of-Way addressed to Utility Line Assignments – Infrastructure & Information Services (mail code 8026), 800 Macleod Tr. S.E., Calgary, Alberta, T2P 2M5.
  • Detailed cross section, on 8 ½ X 11 paper, of the borehole indicating depth, diameter and capping method for paved or grass area.
  • Six copies of the block profile showing the requested information.

Once this review is complete, a letter will be mailed to you indicating conditions of approval or any revisions required. A copy of this letter is forwarded to Calgary Roads informing them of our approval. This is required for the applicant to obtain an Indemnification Agreement (contact Design Engineer – Calgary Roads 403-268-2156) and an excavation permit (call 3-1-1).

Tree Applications – Outside Applicants

An application must be submitted for Line Assignment approval, for tree planting in The City of Calgary Road Rights-of-Way (boulevard). Please note that shrub, and flowerbeds are not permitted in City of Calgary boulevards. This application must include a cover letter on letterhead, requesting approval to plant trees in the boulevard, and six scaled (1:250, 1:500, or 1:1000) landscape plans showing the following information:

  • Property lines
  • Curb/sidewalks
  • Species and calliper of proposed trees (evergreen and poplar trees are not permitted in boulevards)
  • Existing features (streetlight poles, hydrants, existing trees, utilities, etc.)
  • Two sets of dimensions from property, and/or lot lines to all proposed trees

Include the Development Permit Number in your letter. The letter can be addressed to Utility Line Assignments – Infrastructure & Information Services (mail code 8026), 800 Macleod Tr. S.E., Calgary, Alberta, T2P 2M5.

**Please note: Turn around times vary from two to four weeks depending on the season.**

Contact Utility Line Assignments

Email Address:
ulaSupport@calgary.ca

Mailing Address:
Utility Line Assignments
Infrastructure & Information Services (mail code 8026),
Municipal Building, Floor 6
800 MacLeod Tr. S.E.
Calgary, Alberta
T2P 2M5