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Emergency plans for cats and dogs

You may already have an emergency plan in place for your family, but does that plan include your pets?

As part of your family's emergency plan, responsible pet owners need to be prepared:

  • Ensure you have a temporary, alternative place for your dog or cat to go for safekeeping in the event of an emergency.
  • Do not attempt to re-enter your home to rescue pets in the event of a fire. Contact 9-1-1 from a safe phone.
  • After placing a 9-1-1 medical emergency call, confine your dog or cat if a home evacuation is not required. This ensures the safety of dogs, cats and rescue personnel.

Dogs and cats have often been left unattended if their owners are victims of residential fires, motor vehicle collisions, or home medical emergencies. Now, dogs and cats whose owners are removed for treatment from these emergency situations may be delivered to Animal Services for temporary safe keeping. Injured dogs and cats may be taken to a 24-hour vet clinic.

Contact Animal & Bylaw Services at 3-1-1 (from within Calgary or (403-268-CITY (2489) (from outside Calgary) for information about your pet if it's brought to the Animal Services centre due to an emergency situation and to make arrangements regarding its care.

Free pet safety sticker

Animal Services is pleased to provide cat and dog owners with a door sticker and window sticker to inform emergency services that pets are in the residence.

  • Call 3-1-1 or visit the Animal Services Centre at 2201 Portland Street S.E. during regular facility hours to get stickers and information leaflet.
  • Place your Protective Services Pet Sticker on your residence's door or window. Place the sticker on a main floor door or window, facing the street, as close to your front entrance as possible.