Impounded cats and dogs are animals sheltered at the Animal Service Centre because they were running at large in their communities, a violation under the Responsible Pet Ownership Bylaw. A cat or dog running at large creates safety issues for the public and for the animal.
Impounded cats and impounded dogs with identification, such as a licence tag, a legible tattoo or a readable microchip with up-to-date information, are held for ten (10) days at our Animal Service Centre. Impounded cats and dogs without identification are held for four (4) days. If these animals are not claimed by their owners within this time, they undergo health and behavioural assessments. Then cats and dogs that are deemed adoptable will become available for adoption by the public. We will list them on our website under adoptable cats and adoptable dogs, and make them accessible to the public via the City of Calgary Pets mobile application.
How do I check if my pet is at the Animal Services Centre?
To see if your cat or dog is impounded at the Animal Services Centre, view the listings of impounded cats, impounded dogs, adoptable cats and adoptable dogs. The information on these pages is updated every 15 minutes during regular business hours, so check back frequently. For helpful tips on what to do if your cat or dog is lost, please visit our lost cats or dogs page.
If you believe one of the animals you viewed online is yours, please call 3-1-1 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary), or visit our Animal Services Centre at 2201 Portland Street S.E. We are open 10 a.m. to 7 p.m. Monday to Friday and 10 a.m. to 4 p.m. Saturday to Sunday. We are closed on statutory holidays.
Impound fees and keep fees
The owners of cats and dogs impounded at the Animal Services Centre will be charged a $40 impound fee. To encourage animal owners to claim their cats and dogs as soon as possible, keep fees for cats or dogs will not be charged until the second day of impoundment. At this point, the animal owner will be charged a keep fee of $15.75/ day for cats and $21.00/day for dogs for each day the animal is kept in the facility.
What should you do if you find a lost cat or dog?
It is important to turn in lost animals to the appropriate place as soon as possible.
The following animals should be taken to the Animal Services Centre (2201 Portland Street S.E.) or, if after hours, the closest veterinary clinic:
The following animals should be taken to the Calgary Humane Society:
cats or dogs found outside the city of Calgary limits
cats found within the city limits without ID (City licence tag, microchip, tattoo)
exotic animals (birds, reptiles, etc...)
surrendered or abandoned animals
Veterinary clinics are not able to accept the animals that should go to the Calgary Humane Society. However, they can scan these animals for a microchip.
What should you do if the lost cat or dog has been injured?
Lost cats or dogs found within the city limits that have been injured, with or without ID, should be taken directly to a veterinary clinic. If transportation is an issue and you are not able to deliver the injured stray to a clinic, please contact 311 and Animal Services will pick the animal up and transport it to the closest available veterinary clinic.