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Obtaining a new cat or dog licence

All cats and dogs over three months of age residing in Calgary must have a City of Calgary licence. If your cat or dog is not licenced you could face a $250 fine. There are many ways to obtain a new pet licence for your cat or dog:

Obtaining a new animal licence online

eServices Link 

You can purchase a new licence or renew your existing animal licence online NEW URL!

Please note:

  • The payment system URL changed on September 29, 20014.
    Please update any old bookmarks or archived links.
  • Payment is accepted using Visa, MasterCard or American Express credit cards. Please keep your email confirmation as proof of payment until you receive your Animal Licence Certificate.
  • If you are using Google Chrome and experience difficulties loading the online licencing form please hit the refresh button and the form should load properly.
  • Pre-paid credit cards are not accepted when using the online licencing service. If you wish to pay using a pre-paid credit card, you may do so in person or by phone.
  • If you want to pay by interac, obtain a licence in-person and then register your bill through your bank. This option also allows for automatic renewal.

Obtaining a new licence in person

Animal Services Centre

You may purchase a new cat or dog licence in person at the Animal Services Centre:

  • 2201 Portland Street S.E.
  • Monday to Friday, 10 a.m. to 7 p.m.
  • Saturdays and Sundays 10 a.m. to 4 p.m.

Payment can be made with cheque, cash, debit or credit card.

Municipal Building

You can also purchase a new cat or dog licence in person at:

  • The City of Calgary Property Tax, Business Tax and Animal Licencing counter
  • on the third floor of the Municipal Building (800 Macleod Trail S.E.)
  • Monday to Friday 8 a.m. to 4:30 p.m.

Payment can be made with cheque, cash or debit card.

Note: When you purchase an animal licence at the Municipal Building, keep the top stamped portion of the renewal notice. This is proof of payment until you receive your Animal Licence Certificate.

Obtaining a new licence by mail

To obtain a new cat or dog licence by mail please print an Animal Licence Application or pick one up from the Animal Services Centre (2201 Portland Street S.E.), or The City of Calgary Property Tax, Business Tax and Animal Licencing counter on the third floor of the Municipal Building (800 Macleod Trail S.E.).

Mail the completed form, and a cheque made payable to The City of Calgary to:

The City of Calgary Animal & Bylaw Services
P.O. Box 2100, Station M, #36
Calgary, Alberta T2P 2M5

Obtaining a new licence by phone

To obtain a new cat or dog licence by phone:
  • call 311 from within Calgary
  • or call 403-268-CITY (2489) from outside of Calgary
Payment is accepted using VISA, MasterCard or American Express credit cards.
Note: If you wish to pay using a pre-paid credit card, please ask the 311 operator to transfer your call to Animal Licencing.

Fines for making false declarations on your licence form

Under theResponsible Pet Ownership Bylaw, citizens do not need to provide a copy of a spay/neuter certificate to qualify for a reduced licence fee.

However, if you make a false declaration regarding the licensing of an animal you could face a $500 fine.​