All cats and dogs over three months of age and residing in Calgary must have a City of Calgary licence. Cat and dog licences renew annually based on the pet owners last name. To find out when your license comes up for renewal visit licence renewal dates. The fine for not licensing your cat or dog is $250. There are many ways to renew a cat or dog licence with Animal & Bylaw Services.
Why was I billed for a licence period greater or less than 12 months?
When you first license a new cat or dog with Animal & Bylaw Services, you are given an additional free 6-month licence as a thank-you for being a responsible pet owner. You will receive a renewal notice at the beginning of the month prior to the expiry of your pet's licence and your renewal notice may bill you for 7 - 18 months. The length of this billing period is prorated in order to place you in the correct billing month, based on the first letter of your surname (similar to a vehicle registration renewal). After this first prorated renewal, provided there hasn’t been a surname change, your subsequent licence renewals should be for 12 months only.
Renewing an existing cat or dog licence online
You can renew your existing animal licence online. Payment is accepted using Visa, MasterCard or American Express credit cards. Please keep your email confirmation as proof of payment until you receive your Animal License Certificate.
Note: If you are using Google Chrome and experience difficulties loading the online licensing form please hit the refresh button and the form should load properly.
Note: Pre-paid credit cards are not accepted when using the online licensing service. If you wish to pay using a pre-paid credit card, you may do so in person or by phone.
Renewing an existing cat or dog licence in person
You may renew an existing cat or dog licence in person at the Animal Services Centre (2201 Portland Street S.E.), Monday to Friday, 10 a.m. to 7 p.m., Saturdays and Sundays 10 a.m. to 4 p.m. Payment can be made with cheque, cash, debit or credit card.
You can also renew a cat or dog licence in person at The City of Calgary Property Tax, Business Tax and Animal Licensing counter on the third floor of the Municipal Building (800 Macleod Trail S.E.), Monday to Friday 8 a.m. to 4:30 p.m. Payment can be made with cheque, cash or debit card.
Note: When you renew an animal licence at the Municipal Building, keep the top stamped portion of the renewal notice. This is proof of payment until you receive your Animal Licence Certificate.
Renewing an existing cat or dog licence by phone
To renew an existing licence by phone call 3-1-1 (from within Calgary), or 403-268 -CITY (2489) (from outside of Calgary). Payment is accepted using VISA, MasterCard or American Express credit cards.
Note: If you wish to pay using a pre-paid credit card, please ask the 3-1-1 operator to transfer your call to Animal Licensing.
Renewing an existing cat or dog licence by mail
To renew an existing licence by mail, print an Animal Licence Application or pick one up from the Animal Services Centre (2201 Portland Street S.E.), or The City of Calgary Property Tax, Business Tax and Animal Licensing counter on the third floor of the Municipal Building (800 Macleod Trail S.E.).
Mail the completed form, and a cheque made payable to The City of Calgary to:
The City of Calgary Animal & Bylaw Service
P.O. Box 2100, Station M, #36
Calgary, Alberta T2P 2M5
Renewing an existing cat or dog licence from a bank
To renew an existing cat or dog licence from at a bank, please provide a bank teller or an automatic bank machine with your payment and your Animal Licence Invoice. Most chartered banks, trust companies, credit unions and Alberta Treasury Branches in Calgary will accept payment for animal licences.
Note: Keep the top stamped portion of the renewal notice. This is proof of payment until you receive your Animal Licence Certificate.
Renewing an existing cat or dog licence at a night depository
You may pay by cheque or money order at the night depository at 801-3 St. S.E. Include your Animal Licence Invoice if you have one. Please do not put cash in the night depository.
Discontinuation of the Licensing Second Notices
Historically pet owners have received a mailed Notice/Invoice from Animal & Bylaw Services 30 days prior to the expiration of their pet’s licence. If payment wasn’t received, a Second Notice was mailed 10 to 15 days after the licence expired.
Starting February 15, 2012, Animal & Bylaw Services is no longer mailing a Second Notice. This is a result of our commitment to create a more environmentally friendly and cost efficient invoicing process.
As a result, pet owners will only receive one Notice through the mail 30 days prior to the licence expiration date.
Pet owners can participate in helping Animal & Bylaw Services create greater efficiencies by calling 3-1-1 and having their email addresses added to their pet’s file. In the future we hope to be able to use an email rather than mail process.
Thank you for your assistance. Licensing helps Animal & Bylaw Services reunite lost pets with their owners.
Fines for making false declarations on your licence form
Under the Responsible Pet Ownership Bylaw, citizens do not need to provide a copy of spay/neuter certificate to qualify for a reduced licence fee. However if you make a false declaration regarding the licensing of an animal you could face a $500 fine.