Caution Updated:

  • New! City-wide Stage 4 outdoor water restrictions are in effect and indoor water conservation is needed while crews connect the new Bearspaw South Feeder Main to the existing water system. Learn more about water restrictions

Information Updated:

  • New! Microsoft services and features affecting City services are being restored. We will continue to monitor the situation to ensure stability. Thank you for your patience.

Obtaining replacement cat or dog licence tags

When you licence your cat or d​og, you are issued a permanent tag. If the tag is lost, you will need to purchase a replacement tag. The cost of a replacement tag is $5.

Purchasing replacement tags without renewing a licence

To purchase a replacement licence tag without renewing a pet licence in person visit the Animal Services Centre or visit the City Hall Cashiers windows, 3rd floor of 800 Macleod Trail S.E.

You can also contact 311 to order a new tag. Be ready to give them a VISA, MasterCard or American Express card to pay the $5 fee.

If you are calling from outside of Calgary, please contact 403-268-CITY (2489).

After payment is processed a replacement tag will be sent to you in the mail.

Purchasing replacement tags when renewing your licence

If you are renewing your animal's licence online, you can also buy your replacement tag at the same time. Fill out the Online Animal Licence Renewal form as required.

Be sure to choose the "I require a new tag" option before providing your credit card information.

After payment is processed a replacement tag will be sent to you in the mail.

 

​​​ ​