The following is a list of frequently asked questions (FAQ) about the I Heart My Pet rewards program and the answers to the FAQ about the I Heart My Pet rewards program.
When will I receive my "I Heart My Pet" rewards card?
Rewards cards are sent out with pet renewal notices and new animal licence certificates. All licensed pet owners in Calgary should receive a rewards card. If you did not receive your card, please call 3-1-1.
Starting in April 2012, new cards will be sent out upon renewing or obtaining a new cat or dog licence.
The new card will have an expiry date matching the licence certificate's.
What does the "I Heart My Pet" rewards card do for me?
Pet owners who present the rewards card at any of our partner vendors will receive special discounts and promotions. By using the card, pet owners can easily recoup an amount equivalent to their licensing fees.
How can I get a licence for my pet?
You can obtain or renew your cat or dog licence online, in person, by phone, by mail, at several banks, or the night repository.
I am a vendor and I am interested in becoming involved in the rewards program. What do I need to do?
Contact Berton at Animal & Bylaw Services at Berton.Sullivan@calgary.ca or at 403-268-5569 for more information.