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Fair Entry - Programs and services for low income Calgarians

Apply once for five subsidy programs

Five City-subsidized programs and services are available to Calgarians that qualify based on income. The eight accepted proofs of income are (details in the application):

  • AISH
  • Alberta Works: Income subsidy/support
  • Alberta Works: Learners
  • Alberta Works (Alberta Health Benefit)
  • Resettlement Assistance Program
  • Independent youth letter
  • Canada Revenue Agency: Notice of Assessment (LICO)
  • Letter from a Registered Social Worker (RSW)

Not sure if you qualify? Apply to find out!

Apply for Fair Entry online

Submit your application electronically by applying online.
Get more information at 311 or
Log in to manage your SAMS ID account information.

Apply in person

Applications can be picked up and dropped off at the following locations:

   Municipal Building – 3rd Floor, 800 Macleod Trail SE

  • Monday to Friday, 8 a.m. to 6 p.m.
   Calgary Public Library, Village Square Branch – 2623 56 Street NE
  • Monday to Thursday, 9 a.m. to 9 p.m.
  • Friday, 9 a.m. to 6 p.m.
  • Saturday, 10 a.m. to 5 p.m.
You can also:
Drop off applications at City recreation and other City facilities – Drop Off Locations or
Fax applications to 403-268-2596 or
Mail your application to Fair Entry 8113 – P.O. Box 2100 Station M, Calgary, AB T2P 2M5

What subsidy programs are included?

Program Timeline for program staff to contact Applicant after receiving Fair Entry referral Method of Contact

Calgary Transit Low Income Monthly Passes (Youth and Adult) (N/A) Citizens can proceed directly to a Calgary Transit vendor that sells the low income transit pass. n/a
Recreation Programs and Facilities (Fee Assistance Inquiry) 5-10 business days. By email
By mail (if no email address was provided)
No Cost Spay/Neuter (AS - No Cost Spay or Neuter Program Inquiries) 5-7 business days. Phone call
Seniors Services Home Maintenance (CN – Senior Services Home Maintenance) 5-7 business days. Phone call

Property tax assistance Program 

(CN – Property Tax Assistance Program)
4-6 weeks. Letter


Fair Entry is an initiative that demonstrates The City’s commitment to the values of Transforming Government by focusing on citizens and ensuring that Calgarians are at the centre of its service delivery. This program facilitates enhanced access to programs and services for all Calgarians regardless of their income.