1. Check for facility availability
2. Application process
3. Your confirmation and payment
For dates booked over the phone, payment is due immediately.
For booking requests involving more than five dates our Customer Service Centre will contact you once your application has been processed to confirm your booking and provide payment options.
When requesting a tournament or day camp our Customer Service Centre will contact you once approval has been received and your application has been processed to confirm your booking and provide payment options. This process can take up to 4 weeks.
Tournaments/day camps are subject to a $26.25 non-refundable tournament or day camp administration fee and a 25% non refundable deposit.
Payment options - You can pay for your playfield by phone, in person, or by mail. Click here for payment instructions.
Cancellations or amendments
Please review our standard cancellation & amendment policies that apply to all bookings.
Additional cancellation & amendment notes:
- E-class playfields are non refundable as of April 15th.
- Cancellations or amendments must be received by the Facility Booking office a minimum of seven (7) business days in advance of the rental date.
- Payment of the tournament or day camp administration fee and 25% deposit are non-refundable.
Inclement weather refunds
Rain out or inclement weather refunds for tournaments will be processed when the renter contacts Facility Bookings at 403-268-3800 (option 2) no later than the next business day after your event.
Refunds for tournament rain outs will be less the 25% deposit and tournament or day camp administration fee.
Regular bookings (Pick Up's) and renewal bookings do not qualify for inclement weather or rain out refunds.