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Waiting list for housing

The Calgary Housing Company waiting list is not a numbered, first-come-first-served system. Each applicant's file is assessed individually and housing is based on priority, need and availability.

Unfortunately, we are unable to tell you when a unit will become available for you. We currently have over 3,000 applicants waiting for affordable housing and, when a unit becomes available, our leasing department immediately fills that unit with the next applicant whose individual situation is the most urgent, and meets the qualifications of that unit.

Applications are prioritized on the basis of need as determined by income, assets, residency status and current housing conditions. Priority on the waiting list can change on a daily basis based on the number of applicants that have a greater or lesser need and based on the availability of housing.

There is only one waiting list for all Calgary Housing Company subsidized rental programs and all applications are considered in comparison to each other. Based on the information provided on the applications, Calgary Housing Company offers applicants who are considered the most in need assistance first, provided suitable accommodation is available to match their specific housing requirements.

Calgary Housing Company is unable to determine when you will be offered housing, but we encourage you to consider factors that could delay the process of finding suitable accommodation:

  • Locations – Applicants may choose specific communities where they prefer to live; however limiting the number of acceptable areas may prolong the search to find affordable accommodation. You may consider expanding the range of communities where you would like to live to a broader quadrant of the city (e.g. NE, NW, SE, SW).

  • Pets – Applicants may wish to consider an alternative for their pets; although we understand how important pets are in your family, not all properties accept pets; therefore, specifying that you prefer a unit that allows pets may lengthen your wait to find affordable accommodation. You may wish to think about considering a friend, neighbour or family member to help you with your pet.

  • Rental Programs – There is one application for all Calgary Housing Company subsidized rental programs; if you have specified a particular subsidized rental program on your application, you will not be offered housing in any of the other rental programs.

The more limitations you place on your application, the more restricted our leasing department is in its ability to assist you with your housing needs.

You may refuse a unit if offered one, but given the extensive number of applicants waiting for a unit, it may be a considerable length of time before another unit will be offered.