Rent information for Calgary Housing Company (CHC) tenants.
CHC tenants are required to take responsibility for their units and abide by the expectations of their tenancy.
Paying your rent
Calgary Housing Company tenants must pay their rent on or before the first day of every month. Payment may be made by:
- Telephone banking
- Internet banking
- Automated Teller Machine (ATM)
- Cheque: mail or drop off at our main office
We do not accept cash or post-dated cheques.
Keep in mind, it can take up to 5 days for a payment to reach your account once it is paid.
How is my rent calculated?
Rent for subsidized community housing is based on 30% of the total gross (before tax) household income, which includes all income from all members of the household who are 15 years of age and older. Some rents are based on a social allowance rent scale.
If you reside in subsidized community housing, and your household income has changed, you may qualify for a rent adjustment.
You must provide proof of your household income, complete a Request for Rent Adjustment Form, sign and date the form, and submit it to Calgary Housing Company. This form does not need to be commissioned by a Commissioner for Oaths.
Request for Rent Adjustment Forms can be picked up in person at our main office, downloaded, or we can mail you one.
Your Request for Rent Adjustment Form will be reviewed and you will receive a letter indicating what your new monthly rent will be. Rent adjustments cannot be backdated.
Annual rent review
Calgary Housing Company tenants are required to complete an annual rent review in accordance with government legislation. When you receive an Annual Rent Review Form, you are required to complete it and provide us with proof of your household income. Even if you have recently filled out a Request for Rent Adjustment Form and/or your household income or family situation has not changed, you must still complete the Annual Rent Review Form and return it to us by the due date.
Your Residential Tenancy Agreement will indicate which utilities you are responsible for paying. As part of your tenancy, you must pay the proper authority all the utility charges for your unit in a timely manner.