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Tenant services

Calgary Housing Company (CHC) provides its tenants with a diverse range of resources.

Progressive and deep subsidy housing programs

Calgary Housing Company coordinates with numerous and varied city-wide agencies to support the diverse needs of our residents in both programs. Through this coordinated effort, we seek to empower our residents, facilitate community inclusion, build safe communities, encourage strong community development, and build trust.

These community programs, social support initiatives, education, and outreach programs are available through direct and indirect programming and offer our residents support in the following areas:

  • Education and literacy
  • Recreation
  • Children's programs
  • Family programs
  • Health and nutrition
  • Parenting
  • Arts and culture
  • Social and community engagement
  • Finance and employment services
  • Immigrant services

Civic Engagement Through Coordinated Support (CETCS)

CETCS is an in-house, Calgary Housing Company driven initiative fostering greater community participation and involvement by our residents throughout all Calgary Housing Company properties. Successful pilot programs resulted in formally establishing CETCS on May 1, 2008.

The CETCS program uses three approaches to enhance civic engagement:

  • Enhanced physical on-site security - Calgary Housing Company provides a security analysis of its properties with resident and community input, and property specific security plans are developed and implemented. These plans include increasing security patrols, establishing on-site security guards and upgrading security systems to advanced technologies.
  • Enhanced in-home support - Using the existing network of community agencies, more preventative household support is provided to our residents thereby improving our relationships through increased communication. The outcome of this pro-active approach is in increased trust between Calgary Housing Company and our residents.
  • On-site community development - Calgary Housing Company strives to deliver at least one activity or program to all 196 CHC properties in 58 communities. By offering such opportunities, we encourage our residents to participate in neighbourhood and civic activities. Some examples of programs and activities include: agency resource fairs, community gardens, BBQs, kids cooking groups, understanding the elections process, community recreation, and community clean-up.