Please note: If your request requires immediate attention such as water main break, sewage backup or similar city service, please call 311 directly rather than submitting an electronic request for service.
If your subject matter is a PUBLIC SAFETY EMERGENCY, please call 9-1-1.
403-268-CITY (2489) if calling from outside Calgary
(Deaf and hard of hearing only)
|General mailing address
P.O. Box 2100, Stn. M
Calgary, Alberta, Canada T2P 2M5
|City Hall and Municipal Complex street address
||800 Macleod Trail S.E.|
|Office hours of operation
(City Hall - Municipal Complex)
Monday to Friday, 8 a.m. to 4:30 p.m.
|Municipal Complex public access hours
||Monday to Friday, 6 a.m. to 6 p.m.|
Looking for a specific employee or business group? Currently, The City of Calgary does not publish its phone directory on calgary.ca. Please contact 311 for assistance.
Request a Service online or provide feedback
To contact us or request a broad range of City services, please choose, complete and submit a Service Request form.
To provide feedback specific to our website, please complete and submit the Calgary.ca Feedback and Issue Report form.
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City Hall and Municipal Complex hours of operation
Access to the Municipal Complex (800 Macleod Trail S.E.) for the public is 6 a.m. to 6 p.m., Monday through Friday. All office operations are open from 8 a.m. to 4:30 p.m. The Municipal Complex is closed to general public use after 6 p.m. weekdays, and on all weekends and holidays. Please note that this facility is governed by Municipal Bylaw 38M2012 and the Petty Trespass Act (Alberta) S2.1(2)(c).
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