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More pamphlets and better information for permits and licences needed

Cut Red Tape

Issue

Would like more pamphlets and better information about permits and licences, broken links in BizPal, formatting the information in a more customer centric manner.

Status: Completed

Changes made

A large collection of brochures are now available on a variety of common application types. Some of the brochures now available are: "Permit Requirements for Common Home Renovation Projects," "Basement Development," "Detached Garages," "Fences," "Fireplaces," "Wood Decks" and "Building a New Home" which are all available at the third floor or online on calgary.ca.

Outcomes

Customers are now able to find more permit and licensing information online and at City Hall. All broken links have been fixed and are reviewed on an ongoing basis.