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Multiple location based business licenses

Cut Red Tape
Customers saved $25 per copy

Issue

For Windshield Repair Kiosks that have no physical location and have multiple technicians, inspectors and bylaw officers were unable to verify licences digitally, so this business was required to have an original, printed business license per location at a cost of $25 per copy.

Changes made

Business employees are only required to know the business license number and the inspector now has real time access to confirm licensing status of a business operator while working in the field.

Outcomes

Improved customer service by eliminating the extra cost for each license and improved staff response times with quick, easy access to check business licenses electronically.