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Advance Consultation Period

The 2018 Advance Consultation Period (ACP) will run from Oct. 3 to Nov. 3, 2017.

The purpose of the ACP is to allow non-residential property and business owners, and/or their  authorized agents, the opportunity to request their preliminary 2018 assessment value(s) before the 2018 assessment rolls are finalized and the notices are mailed on Jan. 4, 2018.

After reviewing the details of the preliminary assessed value(s), non-residential property or business owners, and/or their authorized agents can:

  • Schedule an appointment with an assessor (starting Sept. 26, 2017) to occur during the ACP.
  • Request additional information about how their assessment was derived.
  • Advise Assessment of any changes or incorrect information that may impact their assessment.
  • Discuss estimated 2018 taxes, including business tax consolidation, to assist in budget planning.

Requests for preliminary assessed value(s) for non-residential properties must be done by logging into Assessment Search. You need a City myID account, roll number(s) and access code (located on the ACP invitation letter and/or a previous year's assessment notice) to use Assessment Search. Business owners can email with their business identifier(s).

Property/business owners who do not have an access code should call 403-268-2888 from 8 a.m. to 4:30 p.m., Monday to Friday.

Note: requests for preliminary assessments can only be made during the Advance Consultation Period (ACP).

Authorizing an agent

Property/business owners who choose to have an assessment/tax agent or corporate representative act on their behalf for the current or upcoming roll year, including the ACP, must enroll and authorize them through the Assessment Search online process.

Benefits of the ACP

The ACP offers non-residential property and business owners the opportunity to engage in risk-free dialogue about their preliminary assessed value(s) and to provide information prior to the finalization of the 2018 assessment rolls. They can discuss market trends and specific property and/or business details. The information can also assist in estimating 2018 taxes and budget planning.    

Is the preliminary value comparable to the value that will be on the 2018 assessment notice?

During the ACP, the 2018 assessment rolls are still being developed. The preliminary value (or value range) provided during the ACP is expected to be close to the final 2018 assessment value. However, new information received during and/or after the ACP could alter the preliminary value provided. Property and business owners (and/or their authorized representatives) will also have the Customer Review Period, from the date they receive their notice in January 2018 to March 12, 2018 to further discuss their 2018 assessment value.  

Can residential property owners participate in the ACP?

The purpose of the ACP is to help non-residential property and business owners understand their assessment value. Residential property owners can discuss their 2018 assessment value(s) during the Customer Review Period.