The Customer Review Period, a 60 day period from Notice mailing, is your opportunity to review and ensure the fairness of your 2012 Assessment.
For many property and business owners, reviewing the 2012 Assessment Notice means looking at the assessed value displayed on the Notice and being satisfied with the market value of the property or the typical net annual rental value given Calgary's real estate market as of July 01, 2011.
While for some, a more in-depth self-review is needed. For property and business owners who would like to conduct a more in-depth self-review our website can help. The City offers a number of online tools and resources to help you understand your business assessment and review your typical net annual rental value for fairness and equity. When reviewing your assessment:
Check: Is the factual premises information we have on record correct?
Review: Is your typical net annual rental value assessment a reasonable estimate as of July 01, 2011?
Compare: Is your assessment equitable when compared with similar premises?
Online tools and resources to understand your Notice and the assessment process
Available on the Assessment Search website is a variety of information, including explanations about The City’s assessment and tax process, highlights about the 2012 Assessment Roll and an interactive overview of your 2012 Notice.
calgary.ca/assessmentsearch – Helpful. Convenient. Secure.
Online tools to Check, Review, Compare.
Assessment Search at calgary.ca/assessmentsearch offers more information, enhanced search capabilities, a secure environment for your information and new account management features. By selecting our new secure login service for Calgary business owners, you can conduct more in-depth assessment research by comparing summary assessment information of other business premises and more detailed information about your business premises.
Secure Login – getting started
If you are a first-time secure login user, there are two steps to getting started. First, you must obtain a business administrator myID username and password by clicking on the myID link on calgary.ca/assessmentsearch. Second, you need to link your business assessment information to your myID account by entering the business identifier and confidential access code provided on the front of your 2012 Business Assessment Notice. Complete how to login steps are available on the Assessment Search site. You are now ready to begin your business assessment review. Returning users, who completed the two-step login process, are not required to complete step two unless there is a change in business ownership or if you want to link another business to your myID account. This means, if you have completed the twostep process in 2011 when Business Search was launched, your My Assessment, Business Account has been updated with your 2012 Business Assessment information.
Review your 2012 Business Assessment
The typical net annual rental value business assessment, shown on your 2012 Business Assessment Notice, is our estimate of your premises’ typical net annual rental value as of July 01, 2011. We ask you to ensure the fairness and equity of this value, using our new secure login service.
Check factual information
Through My Assessment, Business Account, you can access your Business Assessment Detail Report. This report provides business-specific information about the business assessment on your premises, including its location, ownership, as well as business characteristics we’ve used to prepare your 2012 Business Assessment. For confidentiality reasons, this report is viewable only by you – the business owner. It is important for you to review and confirm that the information in this report pertaining to your business assessment on your premises, trade name and ownership is accurate.
If there is information that needs to be changed or updated, please contact us during the 2012 Customer Review Period to let us know, and we will evaluate the information you provide. You can provide information updates by telephone, fax, mail or in person. Should the information you provide result in a change to your business assessment, an amended 2012 Business Assessment Notice will be mailed to you. If you contact us about an information change after the 2012 Customer Review Period, it will be considered for your 2013 Business Assessment.
Review your typical net annual rental value
To determine the fairness of your typical net annual rental value, review your assessment by comparing your typical net market rental rate with typical net market rental rate ranges we provide through a link on My Assessment, Business Account. If you need further information, please call us.
Compare for equity
Ensure equity by comparing your assessment information with similar premises. The Business Search web tool assists you in being able to view other premises’ assessments, as well as Business Assessment Summary Reports on other premises. A Summary Report includes that business premises’ assessment and other premises-specific information. Up to 50 Business Assessment Summary Reports are available annually to assist you in conducting your assessment comparison with other premises.
Other Assessment Search tools
In addition to business assessment web tools and resources on Assessment Search, we offer a full complement of property assessment web tools and resources to help property owners better understand their assessment information. If you are a property owner, as well as a business owner, you can link your property assessment information to your business administrator myID account. To do this, select the My Assessment, Property Account link available in secure login service. Then, similar to step two in the login process, enter your roll number and confidential access code provided on your 2012 Property Assessment Notice. For more information about Assessment Search, look for our How-To Information on calgary.ca/assessmentsearch.
If necessary, contact us
If, after reviewing your Notice and online information, you require further assistance to understand your assessment and Assessment Notice, want to update our records with information about your premises or discuss your 2012 Business Assessment in more detail, please contact us.
If you still have questions after reviewing your assessment online contact us to discuss your assessed value. Assessment staff can help - call us at 403-268-2888. We can provide answers to many of your assessment questions or book an appointment with your area assessor.
If you're still not satisfied with the outcome of your review and/or discussion with the assessor, you have the right to file a complaint with the Assessment Review Board.
Note: Changes to your 2012 Assessment will only be considered if an inquiry is received during the Customer Review Period
2012 Property and Business Assessment Notice Brochures:
