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Urban Development Online services

Exciting changes to Urban Development Online

As part of our continued improvements to Urban Development Online (UDO), the UDO project team is pleased to announce phase one of Performance Security and Performance Security Reduction enhancements.​

These enhancements will provide Developers 24/7 access to search, view and run reports on Performance Securities for all their Development Agreements from 2013 onwards, as well as enable PSR requests for active files to be submitted online. For step-by-step instructions on completing online PSR requests, view the training video​ available below or via UDO.​

Development Agreements online

The way to request a development agreement has changed - this service is now online for your convenience. There are a couple of simple steps to follow before you are able to request development agreements online.

  • Step one: Ensure you have submitted construction drawings and have a Subdivision Application or a Development Permit, in order to request a development agreement.
  • Step two: Go to Once logged into the system using your current VISTA account login information, click the link to Development Agreements online. If you do not have a VISTA account, create a VISTA account.

Training resources

​Click on a topic area below to access Urban Development Online (UDO) training guides:

​UDO training guides
General user guide Infrastructure tab
Log in information Special clauses tab
Area tab Submit tab
Assessment tab Title Block - 8.5 x 11
Attachments tab Title Block - 11 x 17
Details tab ​Performance Security Reduction​ training video

If you require additional support with using the UDO system, please contact Subdivision Development at

Electronic submission of subdivision construction drawings

We have moved to electronic circulation and submission of subdivision construction drawings. This replaces the current manual process of circulating, managing and approving hard copies of subdivision construction drawings.

This new process should:

  • reduce overall circulation time for construction drawing review
  • improve collaboration with City staff
  • eliminate the manual comment transfer process
  • reduce printing and courier costs

The change will affect new preliminary drawings and subsequent submissions. Projects that are currently in the system as hard copies will finish their lifecycle as is.

You can submit drawings online using your existing VISTA account at you do not have a VISTA account, create a VISTA account.​

To find out what you need to submit online, Complete Application Requirement List (CARL). Please note: if submission does not meet minimum requirements defined in the CARL, the application will be rejected.

For more information:

CCC-FAC Tracking tool

Calgary Approvals Coordination​ Completion Certificate and Final Acceptance Certificate (CCC-FAC) Tracking System is accessed through a password-protected account and accounts are restricted to authorized developers and their consultants.

For further information or to request an account, please contact Subdivision Development at or 403-268-5777.

Requirements and processes related to the Construction Completion Certificate (CCC) and Final Acceptance Certificate (FAC) are outlined in detail with the Consulting Engineer's Field Services​ guidelines.

Continue to check for updates and new online releases slated for the future.​​​​​​​​​​​​​​​​​​