Every two years, Roads conducts a survey to examine opinions about its Snow and Ice Control (SNIC) services. The survey is approximately 15 to 20 minutes long and consists of questions ranging from residential road conditions to communication tools.
In February 2015, another wave of the survey was conducted by HarGroup Management Consultants Inc. by telephone (both landline and cell phones) with 803 respondents.
The results from the 2015 Snow and Ice Control Program Citizens’ Survey found:
A significant majority of Calgarians (88%) are satisfied with travel conditions due to snow and ice control services when driving or in a vehicle on Calgary roads.
Approximately eight in 10 respondents (78%) stated that travel time during morning rush hour after winter snow storms is very or somewhat reasonable.
A significant majority of respondents (89%) stated they were satisfied with The City’s efforts to inform citizens about travel conditions and those who stated very satisfied is significantly higher than previous survey waves. As well, the vast majority of respondents who use sources offered by The City of Calgary stated the information was very or somewhat helpful.
Almost three-quarters of respondents were satisfied with the timing of traffic signals when snow events occur (74%).
Approximately six in ten respondents were satisfied with travel conditions on bike lanes (63%) and cycle tracks (62%).
Survey results help us gage how well we’re keeping Calgarians on the move during the winter months.