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Contact Roads

Identify your subject of interest in the alphabetical listing below, then click the link for contact information. (Note that the majority of Roads-related concerns are handled by the 311 Calgary Operations Centre.)

Looking for a specific employee or business group? Currently, The City of Calgary does not publish its phone directory on calgary.ca. Please contact 311 for assistance.

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311 (Calgary Operations Centre)

Contact 311 online.

FOR ROADS PERMITS - note that some Roads permits may be handled directly by the issuing department - see the Roads section below for details.

Alberta regional road report - 511

Website: Calgary Region Road Report

Calgary Parking Authority

Telephone:

  • 403-537-7000 for parking locations and issue of residential parking permits
     
  • 403-537-7100 for general parking enforcement inquiries, or to report illegally parked vehicles or parking meter problems 
     
  • 403-537-7111 for towed/seized vehicles (Municipal Impound Lot)

Website: www.calgaryparking.com

Calgary Police Service

Tel: 403-266-1234 (Main Number) or 403-567-4000 (Traffic Section)
Website: www.calgarypolice.ca

Carmacks Enterprises Ltd.

Tel: 403-543-8750 (dispatch number for maintenance issues or concerns)
Website: www.carmacksent.com

Permits Not Handled by Roads

Roads (The City of Calgary)

For Commercial Loading Zone permits, Excavation permits, Exceed Vehicle Load Restriction permits, Over-dimensional permits (daily, annual or coordinated), Parades/Special Roadway Events permits, Special Parking permits (for time-restricted parking zones) and Street Use permits (for use of street/ sidewalk/ alley/ boulevard traffic control set-up or parking meter hooding), refer to the permit table on the Permits and Fees page for specific contact information.

Service Alberta

Website: Vehicle License Plate and Registration