Roads is responsible for The City’s snow and ice control (SNIC) program and is committed to helping make Calgary safe for pedestrians, cyclists and vehicles. An effective snow and ice control program is essential to allow the municipality to function under normal winter weather conditions. This past winter demonstrated that The City requires a specific plan to address the needs of Calgarians during extreme snow events to reduce public hazards related to snow and ice and to provide reasonable and reliable winter mobility in the city.
Responding to snowfall
The City sands, salts, and plows roads and sidewalks based on a Council-approved priority system called Snow and Ice Control (SNIC). During winter months, crews are available around the clock to react to a snow event. Once the last snow flake falls the seven day plan begins.
Roads maintains public thoroughfares by:
Roads maintains road rights-of-way, Transit is responsible for clearing snow and ice at LRT stations, and Parks is responsible for the pathway system.
Snow and Ice Control Policy
The aim of the Snow and Ice Control Policy is to provide reasonable winter driving conditions for vehicles/cycles that are:
For more information, see the Snow and Ice Control Policy or view the Snow and Ice Control Policy's frequently asked questions.
Report a snow and ice issue
To report snow and ice issues on Calgary roads, overpasses and bridges, simply fill out the online Snow and Ice Control Service Request.
eServices - Snow and Ice Control inquiries
Issues that will be handled within this Service Request include:
- Snow and ice concerns on roadways, bridges, in backlanes, on pedestrian overpasses and on City-owned stairs
- Excessive sanding/salting concerns
- Road impassable due to snow
- Snow fence requests
- Snow plowed onto sidewalks
For snow and ice concerns not listed above, visit Report snow and ice concerns online.
Deerfoot Trail and Stoney Trail snow and ice control is the responsibility of the Alberta Government, please call 403-543-8750 for maintenance of those roads.
Keeping our roads safe is a shared responsibility
It's important to note that parked vehicles, parking spaces and driveways may be impeded and sidewalks may be covered — home owners are responsible for removing snow and ice from those areas.
The City of Calgary's Snow and Ice Control program helps keep Calgarian's on the move this winter season.