Do you need to contact Waste & Recycling Services?
This page contains information about common customer service requests such as reporting a missed collection, reporting a broken or missing cart, requesting a cart for a brand new home and more.
If you are looking to contact our business unit directly, our contact information is listed at the bottom of the page.
Waste & Recycling Services
480 - 36th Avenue S.E., Calgary, Alberta.
Mailing Address: P.O. Box 2100, Station M, #27 Calgary, AB T2P 2M5
Phone: Call 311 (or 403-268-CITY outside Calgary) for inquiries about the following:
- Black cart garbage collection
- Blue cart recycling collection
- Commercial collection
- Landfill and disposal
- Hazardous waste information
- Industrial waste permits
- General inquiries
Fax: Dartmouth Place 403-268-8481
E-mail: For all e-mail requests, please use the 311 Online Contact Form.
Office hours of operation:
8 a.m. - 12 p.m., 1 p.m. - 4:30 p.m.