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Cross connections for multi-unit buildings and businesses

No

The City is committed to providing safe, reliable drinking water. To protect our drinking water from contamination, we oversee annual testing and compliance of cross connection devices.

If you have received a cross connection letter, please visit Cross Connection Testing.

Industrial, commercial and institutional customers are required to have a cross connection control device installed on incoming water service at the water meter.

Learn more about cross connections in ourindustrial cross connections brochure.

Cross connection device testing

Cross connection control devices must be tested at the time of installation, and then be annually tested by a certified tester. To learn more about the process for cross control testing, please see our frequently asked questions.

How do I register my property with Cross Connection Control?

If you are a new owner of a property with a cross connection control device installed, or if you have recently changed Property Management companies, please call 311 or submit an online service request to update your information.