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Residential toilet replacement program

For home, condo, trailer, and townhouse owners and tenants

One of the easiest plumbing home improvements you can do is replacing your old toilet. If you're interested in doing some home renovations to your bathroom, we recommend switching from your old toilet to a Water-Sense labelled, high efficiency toilet.

When you make the switch, you could be eligible for a $50 rebate

In addition to our $50 subsidy, these toilets use less water which means you'll see savings of up to $100 or more on your water bill every year.

STEP ONE: Are you eligible?

Is your address eligible for the toilet rebate program? Check if your address is eligible.

STEP TWO: Find your new toilet

 

Buy a toilet with a WaterSense label and keep the receipt.

Ask for help locating a WaterSense toilet at your hardware store or view this list of toilets.

You can also find tips for choosing WaterSense toilets by visiting choosing your high-efficiency toilet.

STEP THREE: Remove your old toilet

Remove your old toilet and install your new toilet.

Please note: your old toilet(s) needs to be 13 litres or more to be eligible. Learn how to check how many litres your toilet uses.

STEP FOUR: Keep your receipt

Scan or take a picture of your receipt(s). Please make sure that the toilet model number and/or SKU as well as the date of purchase are both visable.

STEP FIVE: Apply online for your rebate

Apply online

You can also print an application form for mail or fax. If you are mailing or faxing your application, please include your original toilet purchase receipts. Rebate cheques will be mailed to the address indicated on your application.

Looking for more assistance?

For support with the application process or if have any further questions, please contact 311 or fill out our online service request.

You can also find more information about this program in theterms and conditions.

Please note: If you own or manage a residential building with three or more units, please visit the Multi-unit Toilet Rebate Program.