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Customer Service & Communications Awards

 
Customer Service & Communications ​(CSC) is an award-winning business unit within The City of Calgary. The campaigns and initiatives that CSC has created have helped to improve communications between citizens and The City. 
 
Research and Engagement
Project of the Year International Association for Public Participation (IAP2) Canada: Advancing the Practice through Creativity, Contribution and Innovation in the Field for “Action Plan 2015-2018
Marketing Research & Intelligence Association (MRIA) Public Policy Impact Award: The City of Calgary Food and Yard Waste Pilot Project Research
Society for New Communications Research (SNCR) External Communications Category Government Division:Calgary.ca
 
Design
HOW In-House Design Merit Award in Government: Concrete Centenarian: The life and death of Calgary's Canadian Government Elevator
In-HOWse Design Awards: Merit in Government: Celebrating 100 years of Calgary Park - From the ground up
In-HOWse Design Awards: Merit in Government: Celebrating 100 years of Calgary Parks - Creative Campaign
 
Communications
Gold Quill Award of Merit (IABC) Issues Management and Crisis Communications: The City of Calgary 2014 Calgary Tree Disaster Clean Up
Excellence in Public Service Delivery (Government Technology Exhibition and Conference) Municipal Category - Flood Response Communications
IABC Gold Quill MERIT Award, Marketing Communication: WEST LRT Opening
New Media Awards Standard of Excellence Career/Jobs: "Working for the City Works for Me" Recruitment Campaign
International Association of Business Communicators (IABC) Silver Quill Award: Blue Cart Campaign​
International Association of Business Communicators (IABC) Gold Quill Award: Almost This Close Campaign
 
Digital Media
Interactive Media Award for Outstanding Achievement Government : Calgary General Election 2013 Microsite
Interactive Media Award for Outstanding Achievement Government: Calgary General Election 2013 App
Minister's Award of Municipal Excellence, Innovation Award Honourable Mention: 311 Calgary Mobile App
Interactive Media Award for Outstanding Achievement Government: The City of Calgary Employee App
New Media Awards Best in Industry Government-Canada: Calgary.ca
W3 Awards Best in Show: Road Conditions App
​​Interactive Media Award (IMA) Best in Class Government: Calgary.ca
Interactive Media Award (IMA) Outstanding Achievement Communications: Road Conditions Map
Interactive Media Award (IMA) Outstanding Achievement Government: Calgary Mayor Website
Digital Alberta Awards Business to Consumer Innovation Award: Calgary.ca
Interactive Media Award (IMA) Outstanding Achievement Government: Real Estate Website
New Media Awards Best in Industry Government-Transportation: Road Conditions Map
Digital Alberta Award: Best in Government 2.0: 2010 Calgary Civic Election iPhone App
GTEC Service Delivery Award: 2010 Calgary Civic Election iPhone App
Interactive Media Award (IMA) Best in Class Financial Information: Tax Talk
Interactive Media Award (IMA) Best in Class Government: Tax Talk
Interactive Media Award (IMA) Best in Class Government: Interactive Recreation Guide
Interactive Media Award (IMA) Outstanding Achievement Government: Calgary Infrastructure Projects Website
Alberta Urban Municipalities Associations (AUMA) Honorable Mention: Calgary Infrastructure Project Website