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Media Relations

The City of Calgary values the role the media plays in keeping citizens informed. We have a team of communications professionals to work with you to answer your questions and set-up inte​rviews with appropriate subject matter experts.

All news releases are posted on The City of Calgary Newsroom.

After hours

403-828-2954

For emerging incidents that impact public safety or essential City services, call 403-828-2954 to reach an after-hours representative.

Please note: Email inquiries and online forms received after-hours will be actioned the next business day.​​​


Additional Inquiry Directory


Inquiries handled through The City's Transportation Department include:
  • Calgary Transit
  • Roads maintenance *Seasonal After Hours snow & ice control direct telephone: 403-268-1521
  • Roads construction
  • Traffic issues (calming, light standard timing, reports/studies, pedestrian crossings)
  • Vehicle and pedestrian bridges
  • The City's Cycling Strategy & our Cycling Coordinator
Submit Inquiry Online

Email us: TransportationMedia@Calgary.ca

Call us: 403-828-2954, option #1
Alberta Transportation (Deerfoot Trail, Stoney Trail/Ring Road) 310-0000 (toll-free within Alberta)

Graeme Mcelheran
  T: 780-415-1841
  C: 587-783-0587

graeme.mcelheran@gov.ab.ca

Calgary Airport Authority (Airport Tunnel) Jody Moseley
  T: 403-735-5899
Calgary Parking Authority (Enforcement/Snow Route parking bans) Shelley Trigg
  T: 403-537-7099
  C: 403-540-6867
  shelley.trigg@calgaryparking.com
Calgary Police Service (collision stats) Media Relations
  T: 403-428-7979

cps@calgarypolice.ca
Enmax (Trafflic light power outages) Doris Kaufmann Woodcock
  T: 403-689-6150

mediaroom@enmax.com
Inquiries handled through The City's Community Services Department include:
  • Calgary Community Standards (formerly Animal & Bylaw Services)
  • Calgary Emergency Management Agency (CEMA)
  • Calgary Fire Department (non-incident related inquiries i.e. Fire Safety Prevention Week)
  • Calgary Neighbourhoods, formerly Community & Neighbourhood Services (City programs)
  • Livery (Taxi & Limousine Commission/TLAC)
  • Calgary Parks
  • Calgary Housing
  • Calgary Recreation - Arts & Culture
  • Calgary 9-1-1
  • Calgary Recreation (facilities & programs)
Submit Inquiry Online

Email us: CommunityServicesMedia@Calgary.ca

Call us: 403-828-2954, option #2
Alberta Health Services (EMS) Bruce Conway
  T: 403-943-1212
Calgary Board of Education Communication Services 403-819-2317

mediarelations@cbe.ab.ca
Calgary Catholic School Division Janet Corsten
  T: 403-500-2534

Tania Younker
  T: 403-500-2763

communications@cssd.ab.ca
Calgary Fire Department 403-264-1022

Public Information Officer: piofire@calgary.ca

On Duty Batallion Chief: firebatallionchiefs@calgary.ca
Calgary Humane Society 403-723-6033
Calgary Outdoor Pool Association The Calgary Outdoor Pool Association manages seven outdoor pools on behalf of The City - T: 403-207-5665
Calgary Police Service Media Relations
  T: 403-428-7979

cps@calgarypolice.ca

Duty Inspector
  T: 403-428-2943
  dutyinspector@calgarypolice.ca
Calgary Public Library 403-260-2600
Federation of Calgary Communities 403-244-4111
Inquiries handled through The City's Utilities & Environmental Protection Department include:
  • Environmental initiatives (Greenhouse Gas Reduction Plan)
  • Waste & Recycling Services (blue bin, black bin, green bin pilot program, bigger blue bin pilot program)
  • Water Services & Water Resources (water main breaks, treatment facilities, Glenmore Reservoir)
Submit Inquiry Online

Email us: UEPMedia@Calgary.ca

Call us: 403-828-2954, option #3
Inquiries handled through The City's Planning, Development & Assessment Department include:
  • Development & Building Approvals (building code safety/inspections, construction starts, business licenses, Marijuana grow operations/designated medical marijuana properties)
  • Food Trucks
  • Heritage Authority/Heritage Planning & Properties
  • Land Use Planning & Policy
  • Residential & Commercial Property Assessment/Assessment Review
Submit Inquiry Online

Email us: PDAMedia@Calgary.ca

Call us: 403-828-2954, option #4
Contact The City's Corporate Media Relations Department for all general inquiries including:
  • 311 data/statistics
  • 2013 Flood Resiliency
  • City Budgets & Business Planning
  • City Clerk's office (elections)
  • City Manager's office
  • Corporate Finance & Administration
  • Corporate Law
  • Corporate Properties (Plus 15, Municipal Complex)
  • Corporate Security
  • Human Resources
  • Information Technology
Submit Inquiry Online

Email us: Media.Relations@Calgary.ca

Call us: 403-828-2954, option #9
Mayor's Office 403-268-5622
Office of the Councillors 403-268-2430
For a Full Listing of Alberta Government Ministries visit alberta.ca/spokespersoncontacts.cfm.
Office of the Premier Cheryl Oates
  T: 780-422-4905
  premiers.communications@gov.ab.ca
Attainable Homes Calgary Corporation 403-265-9935
Tourism Calgary Andrea Visscher
Mgr. Public Relations
  andreav@tourismcalgary.com
Calgary Economic Development 403-880-7040
Calgary Stampede Kurt Kadatz
  T: 403-261-0110
  C: 403-461-6647