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Zero-Based Review Program

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FIN-ZBR Program

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Continuous improvement through service reviews

Overview

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Zero-Based Review Program

Continuous improvement through service reviews

What is a zero-based review?

The Zero-Based Review (ZBR) Program complements The City’s other continuous improvement activities by adding a periodic, more thorough review of whether the right services are being provided in the right way.

 

Contact the Zero-Based Review Program

For more information on the ZBR Program, email Chris Stewart, Leader of Service Efficiency and Effectiveness.

 




ZBR Program information

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