This document provides you with frequently asked questions and answers about your online job application.
How do I apply for a position?
Please refer to the How To Apply for a Job guide in the Related Information section on myHRconnect.
Can I apply for more than one position with a different resume?
Yes. Our online application tool allows you to apply for multiple job openings in a day, but you must apply for each position separately. You can also attach different resumes for each unique position that you apply for. The City of Calgary encourages applicants to tailor their resume and cover letter to be specific to the job opening. Learn more about how to create a cover letter and resume tips.
How do I upload a cover letter?
Our online application tool only permits one document to be uploaded. To include a cover letter you must save the letter as the first page before your resume.
How do I update or delete my resume that I have already submitted?
Once your application is submitted, your resume and answers to the questions cannot be changed or updated. Your application is complete when you click submit. This is a feature to protect your information.
How do I update my contact information in My Job Profile?
To update the information that is shown in My Job Profile, click on the myInformation tab, and then the Update Personal Information link and change the information as required. You can also submit a request to HR for any updates you wish to make.
How do I submit a general application?
The City of Calgary does not accept general applications. All applications need to be associated with a specific posting.
Can I sign up to receive job postings on an ongoing basis?
If you are interested in receiving automatic email notifications for specific positions, you can set up a Job Search Agent under the myCareer tab. In the Basic Job Search box, click the Advanced Search hyperlink. It is best to use key words to be notified of new positions of interest to you. To save the search and receive emails, click Save Search at the bottom of the page. It’s that easy – you will be notified of any positions matching your criteria for the next 90 days.
How long does the selection process take?
Most competitions are filled within six to eight weeks of the closing date. Once a job opening has been closed, applicants with a valid email address will receive an email notifying them they are no longer being considered for that position.
How can I find out the status of my application?
Only applicants being considered for an interview will be contacted. If you have not heard from The City within eight weeks of the closing date it is likely that you are not being considered for the position. Once a job opening has been closed, your status will be updated on the myCareer Tools page, under the myCareer tab. Applicants with a valid email address will also receive an email notifying them they are no longer being considered for that position. Don’t give up though; we open more than 40 new jobs each week! Please continue to visit myHRconnect for other job opportunities.
Why didn’t I get the job? What can I do to improve my chances?
All applicants are assessed relative to the qualifications listed on the job posting. You must meet the minimum qualifications of the posting to be eligible for further consideration. However, meeting the minimum qualifications does not automatically mean you will be interviewed. Each position is screened by different hiring supervisors, so you should continue to apply for different positions.
Why am I receiving an error when I try and apply or view the postings?
If you receive an error try one or more of the following:
- Refresh the page by hitting F5 on your keyboard
- Clear your cache by deleting your internet search history and cookies
- Change your internet browser settings
- Use a different browser
- Turn off the pop-up blocker
For more detailed information on the error messages, click the Help in Applying link in the Related Information section, then select the Need Help with the Online Application System link for more detailed information on the error messages.
If you require assistance, please contact HR Support Services at 403-268-5800.