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Code of Conduct Policies

Policy Library

Our Code of Conduct is a valuable reference resource for us all. It consists of nine corporate policies, each designed to guide employees on behaviour when serving the public and interacting with each other. The Code helps us to create a satisfying place to work, and to serve citizens in the very best way.

Our Code needs to be reviewed on a regular basis to ensure it continues to reflect cultural, societal and technological changes. A review is currently underway. We’ll keep you informed of engagement opportunities, as well as any changes to The Code.

Click on any of the policy links below to learn about them.

Acceptable Use of City Technology Policy
City employees and other designated users have access to technology resources in order to perform their work effectively. This policy is designed to ensure responsible use of taxpayer dollars, and to protect The Corporation’s reputation.

Conflict of Interest Policy
This policy protects the interests and reputation of The City of Calgary and its employees. It provides rules, guiding principles, information and examples of various types of conflicts of interest. It sets a standard by which questions of conflict of interest may be identified.

Environmental Policy
This policy provides employees with clear direction on expectations related to adhering to environmental legislation, requirements, objectives and targets in their daily activities.

Freedom of Information and Protection of Privacy Act
The Freedom of Information and Protection of Privacy Act balances the public’s right to know with an individual’s right to privacy. The City of Calgary must collect, use and disclose personal information in accordance with the rules established in the Act. All recorded information is subject to The Act.

Occupational Health & Safety Policy
This policy focuses on continuous improvement of The City’s health and safety performance and management systems. Because safety is a shared responsibility, the policy requires active leadership by management and the participation of all employees.

Public Statements and Media Relations Policy
Properly managing media relations and responding to the public are important aspects of The City’s business activities. It is essential to use authorized spokespeople, employing best practices to ensure the organization speaks with one voice and communicates clear and concise information.

Respectful Workplace Policy
The City fosters a vibrant, healthy, safe and caring work environment for its employees. This policy outlines the expectations of all parties when dealing with disrespectful, harassing or discriminatory conduct.

Substance Use Policy
This policy consists of guidelines and responsibilities that outline appropriate and inappropriate use of alcohol and/or drugs. Its focus is to ensure a safe workplace and to provide employees with a substance use problem the opportunity to get well.

Workplace Violence Policy
This policy became part of the Code of Conduct in June 2014 to help us adopt a proactive approach to violence prevention in the workplace, and outline the expectations of employees at all levels in reporting and responding to violent incidents.

: Code contacts


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  2. Culture and the Code
  3. Code of Conduct Policies
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