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Utilities and Corporate Services Committee Oct. 10, 2018

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The Oct. 10, 2018, Utilities and Corporate Services Committee meeting included:

Water Customer Assistance Program Pilot

Committee received a presentation on the Water Assistance Program.  The City’s Water Utility strongly adheres to the mandate of protecting public health through the provision of safe and reliable water, wastewater and stormwater services. In addition to this mandate, it is important that water is accessible and affordable to all Calgarians. The Water Utility’s practice of disconnecting essential water services in cases of significant non-payment does not align with this mandate; therefore, a temporary moratorium was placed on this practice in September 2017. To better understand and address this chronic issue, the report presented proposed a Water Customer Assistance Program (WCAP) pilot. The pilot was not approved by Committee. The lost Motion will be forwarded to Council for information.

Regional Water Allocation

Committee received a report providing recommended amendments to the contracted flow rates for The City of Calgary’s municipal customers for 2019 – 2022. In alignment with Council Policy CP2018-01, The City should continue to provide water servicing to existing regional customers, as per existing servicing agreements, with increased volumes for 2019 - 2022 subject to Council approval. Roughly three percent (11,400 ML) of Calgary’s annual water allocation must be reserved for The City’s existing regional customers through 2022. Administration will continue to report to Council prior to each business cycle for approval of contracted water volumes. This report will be brought forward to Council as an item of Urgent Business to the October 15, 2018 Regular Meeting of Council.


Council News in Brief is an informal summary of highlights from Calgary City Council meetings. The City Clerk provides the complete and formal documentation of Council’s meetings including agendas, minutes and video.

More Council News in Brief – highlights from Council and committee meetings​​​



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