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Integrity and Ethics Office

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OverviewCommissioner/AdvisorMaking ComplaintsPolicies and DocumentsReports


Citizens expect members of City Council to meet the highest standards of conduct when carrying out their public functions. This means serving constituents and the public in a conscientious and diligent manner; acting with integrity; avoiding conflicts of interest and improper use of influence; and, arranging private affairs in a way that promotes public confidence and will bear close public scrutiny.

The Ethical Conduct Policy for Members of Council establishes and promotes ethical conduct standards for Members of Council.

Integrity Commissioner and Ethics Advisor

The City of Calgary is the first municipality in western Canada to create an independent Integrity Commissioner. Within the newly-created Integrity and Ethics Office, the Integrity Commissioner is responsible for investigating and adjudicating potential ethics matters related to City Council where he sees fit. The Ethics Advisor will provide advice and education to City Council while also being a resource to help Calgarians better-understand ethical expectations for elected municipal officials. To learn more about the Integrity Commissioner and Ethics Advisor roles and the biographies of the persons filling those roles, view:

Integrity and Ethics Office Roles

How question mark

How to make a complaint

Do you have a complaint about an elected official? Individuals who wish to make formal complaints can do so through:

Email Integrity Commissioner

Integrity Commissioner
Integrity and Ethics Office
P.O. Box 2100, Station M, #8001
Calgary, AB T2P 2M5


Report online (operated by Clearview Connects)

Phone: 1-866-505-5039 (independent external phone line)



Policies and key documents

Old City Hall

City of Calgary Whistle-blower Program

Ethical Conduct Policy (CP2017-03) - effective July 24, 2017

Ethical Conduct Policy - with Context and Commentary (CP2017-03) - effective July 24, 2017

News release announcing Integrity and Ethics Office

Integrity and Ethics Terms of Reference

Ethical Guidelines in Relation to Other Wards

Reports and files


Reports to Council

Jul. 24, 2017 - Annual Report of the Integrity and Ethics Office (M2017‑0602)

Feb. 27, 2017 - Advice on Adoption of Code of Conduct RE: Member Election and Campaign Activities (C2017‑0213)

Sept. 26, 2016 - Bylaw and Policy Amendments Required as a Result of the Adoption of Terms of Reference For the Ethics Advisor and Integrity Commissioner and A Procedure Protocol For the Integrity Commissioner (C2016‑0793)

Sept. 26, 2016 - Proposed Ethical Guidelines for Councillor Conduct in Relation to Other Councillors Wards (M2016‑0794)

July 25, 2016 - Report to City Council concerning Mayor Nenshi's recorded comments in Boston (M2016‑0625)

July 4, 2016 - Ethics Advisor and Integrity Commissioner Terms of Reference (M2016‑0566)



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