In early February Water Services received
odour complaints from the area surrounding Royal Oak Wetland (51WLA). It was identified that the wetland was the
likely cause of the odours and that they were travelling through the storm
system and into certain homes that do not have an effective one-way valve or
‘P’ trap on their stormwater service connection.
This is not a new issue and a fix was put
in place in winter of 2010 – a plug inserted into the pipe at the outlet of the
wetland in the winter months. This plug, which has been inserted each winter since
has been largely effective in preventing the odours from travelling into the
storm system. Unfortunately, in early February the plug that was installed
deflated resulting in a loss of seal in the pipe and the odours once again
traveling through the system. Since the late afternoon on February 11th
a new plug has been installed and is maintaining a good seal. Water Services is
continuing to monitor the plug on a regular basis.
Water Services is continuing to investigate
this wetland to better understand what is causing the odours and, more
importantly, what can be done to alleviate the issue. Thank you for your
continued patience and understanding in this matter. If you notice odours in
your home please call 311 to report it. If it is an emergency please call 911.
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