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Ward 11 news: Enmax notice - Phone scam alert

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Ward 11 Official Website

ENMAX Corporation warns Albertans of a phone scam that may be targeting homeowners who were impacted by the recent floods. The caller pretends to have information about a homeowner’s utility account and bills, and then advises that for a one-time fee of approximately $350 the customer can have an "energy guard" device attached to their home, effectively cutting their bills in half.

In the calls, originating from Texas, the individual claims to be from a Canadian company and is making this one-time offer as part of a government program to assist flood victims. The caller then informs the homeowner that more information will be sent to them once the payment is received.

"We’re warning people about this scam and reassuring our customers that at no time have we or will we provide details on anyone’s personal account information, except with their consent in accordance with privacy legislation," said Gianna Manes, President and CEO, ENMAX Corporation. "What is particularly bothersome about this scam is that the criminals are targeting people who likely have already experienced financial losses from the flood."

Albertans should be advised that the government program in question does not exist. ENMAX has contacted the Utilities Consumer Advocate (UCA) and RCMP to advise them of the situation. Anyone receiving a call is encouraged to report the occurrence to the UCA at

ENMAX Corporation, through subsidiaries and predecessors, has provided Albertans with safe, reliable electricity for over 100 years. The ENMAX group of companies provides electricity, natural gas and value-added services to residential, commercial and industrial customers throughout Alberta. ENMAX Energy Corporation, a subsidiary of ENMAX Corporation, is Alberta’s leading competitive electricity retailer. Through subsidiaries, ENMAX Energy is one of Alberta’s largest investors in renewable energy.

This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.

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